Jennifer Kerr
Dacula,GA
Summary
Feline-loving professional offering versatile experience and customer service skills. Dependable employee known for organization and hard work as well as remaining composed and confident in difficult situations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Associate
PopShelf
10.2022 - Current
- Participated in the opening of a brand new store including initial setup and stocking merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Restaurant Server
The Brunch Apothecary
05.2016 - 03.2019
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Listened to, understood, and clarified guest concerns and issues.
- Maintained an atmosphere of enthusiastic customer service.
- Provided friendly and attentive service for approximately 60 guests per shift.
- Handled money, processed credit card payments in person and over the phone.
- Resolved guest complaints quickly and efficiently.
- Developed and maintained positive working relationships with others.
- Assisted co-workers whenever possible.
- Handled two emergency situations by contacting the proper authorities and maintaining a calm, professional demeanor. One situation involved a customer driving a car into the restaurant. The other involved a co-worker having a seizure.
High School Language Arts Teacher, Grades 9-10
Grayson High School
07.2014 - 07.2015
- Created new lesson plans based on course objectives for approximately 160 students.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Worked to establish positive rapport with students.
- Corresponded with parents and students through email, telephone, and eClass.
- Responded to parent questions and concerns professionally and within a reasonable time frame.
- Documented student attendance and progress against goals.
- Worked with curriculum teams to develop grade wide assessments.
- Administered assessments and standardized tests to evaluate student progress.
8th Grade Language Arts Teacher
Bay Creek Middle School
07.2009 - 07.2014
- Created lesson plans which encouraged independent thought, creativity, and expression of original ideas.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Modified the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies within both the regular and collaborative classrooms.
- Modified the general education curriculum to challenge and explore the creativity of gifted students.
- Conducted an intensive writing support class for students struggling to pass the state writing test.
- Conducted school wide professional development which focused on writing instruction across all academic domains.
- Collaborated with teachers and administrators to implement Write To Learn at a school wide level.
- Kept classroom organized, clean, and safe for all students and visitors.
- Cultivated relationships with parents for a complete support network.
- Evaluated academic skills of each student through verbal assessments, graded assignments and standardized tests.
- Administered assessments and standardized tests to evaluate student progress.
8th Grade Language Arts Teacher
McConnell Middle School
07.2004 - 07.2009
- Created lesson plans which encouraged independent thought, creativity, and expression of original ideas.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Modified the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies within both the regular and collaborative classrooms.
- Kept classroom organized, clean, and safe for all students and visitors.
- Cultivated relationships with parents for a complete support network.
- Evaluated academic skills of each student through verbal assessments, graded assignments and standardized tests.
- Administered assessments and standardized tests to evaluate student progress.
Education
Bachelor Of Science In Education - English Education
The University Of Georgia
Athens, GA2004
Skills
- Professionalism
- Customer Service
- Verbal and written communication
- Effective Multitasking
- Initiative-taking
- Teamwork and Collaboration
- Problem-solving
- Organizational Ability
- Attention to Detail
Certification
- Middle Grades (4-8) Social Science
- Gifted Education
- English (6-12)
- Teacher Support Specialist
Additional Information
I have had cats since I was five and have always loved them and loved learning about them. Currently, I have two fluffy gremlins: Kipling, my 15 year-old grumpy old man, and Luna, my four year-old zoomie queen.
Timeline
Sales Associate
PopShelf
10.2022 - Current
Restaurant Server
The Brunch Apothecary
05.2016 - 03.2019
High School Language Arts Teacher, Grades 9-10
Grayson High School
07.2014 - 07.2015
8th Grade Language Arts Teacher
Bay Creek Middle School
07.2009 - 07.2014
8th Grade Language Arts Teacher
McConnell Middle School
07.2004 - 07.2009
Bachelor Of Science In Education - English Education
The University Of Georgia
- Middle Grades (4-8) Social Science
- Gifted Education
- English (6-12)
- Teacher Support Specialist
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