Jennifer Keyser
Littleton,CO
Summary
Driven by a passion for life-saving education, I excelled at EdCore as a CPR Instructor, enhancing student retention and community CPR awareness. Leveraging skills in advanced cardiopulmonary resuscitation and classroom instruction, I improved program effectiveness significantly. My ability to adapt teaching methods for diverse learning styles showcases my dedication to results and educational excellence.
Overview
17
17
years of professional experience
Work History
CPR Instructor
EdCore
03.2023 - Current
- Measured student performance using objective evaluation criteria aligned with national guidelines for effective CPR administration.
- Incorporated diverse teaching methods to accommodate various learning styles, improving overall comprehension levels among students.
- Evaluated program effectiveness by analyzing participant feedback, making necessary adjustments to enhance course content and instructional methodologies as needed for optimal results.
- Increased community awareness of CPR importance through public workshops, presentations, and seminars.
- Promoted a safe learning environment by maintaining proper equipment maintenance, cleanliness, and usage protocols during practice sessions.
- Enhanced student retention of CPR knowledge through scenario-based training exercises and demonstrations.
- Provided immediate and constructive feedback to students individually and as group.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
Office Manager
TACS Colorado
01.2013 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed office operations while scheduling appointments for department managers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Office Manager
Steven Snively, M.D.
01.2017 - 06.2021
CNA
Swedish Medical Center
04.2007 - 04.2013
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Delivered high-quality care to [Type] patients in hospital facility.
Medical Unit Secretary
Swedish Medical Center
04.2007 - 04.2013
- Contributed to a positive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
- Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
- Improved patient satisfaction by providing efficient administrative support and timely communication to medical staff.
- Managed inventory of office supplies to maintain an organized and well-stocked workspace for the entire team.
- Expedited discharge processes by preparing required paperwork and coordinating transportation arrangements for patients as needed.
- Achieved a high level of customer satisfaction by addressing patient concerns promptly and professionally, maintaining open lines of communication throughout their stay.
- Fostered a welcoming atmosphere at the reception area, greeting visitors warmly while maintaining confidentiality about patient matters at all times.
- Effectively communicated with diverse populations of patients, addressing language barriers or special needs to ensure clear understanding about their care plans.
- Maintained an accurate database of physician contact information, enabling prompt communication when necessary.
- Enhanced accuracy of medical records with diligent data entry, ensuring up-to-date information for healthcare professionals.
- Supported medical staff by transcribing physician orders accurately and promptly, ensuring timely treatment implementation.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Bachelor of Arts - Geological And Earth Sciences
University of Northern Colorado
Greeley, COSkills
- First Aid Training
- Safety Protocols
- Advanced Cardiopulmonary Resuscitation
- Emergency medical response
- Airway Management
- Automated External Defibrillator
- Classroom Instruction
- Pediatric Life Support
- Small Group Instruction
Timeline
CPR Instructor
EdCore
03.2023 - Current
Office Manager
Steven Snively, M.D.
01.2017 - 06.2021
Office Manager
TACS Colorado
01.2013 - Current
CNA
Swedish Medical Center
04.2007 - 04.2013
Medical Unit Secretary
Swedish Medical Center
04.2007 - 04.2013
Bachelor of Arts - Geological And Earth Sciences
University of Northern Colorado