Jenny Kiesman

Program Manager for the 'EA Uplevel' Program.

• Spearheaded efforts among 73 Exec Admins globally to manage and resolve career-related issues.

Develop and oversee the program, including these various projects:

• Monthly EA Meetings.
• Monthly Brown Bag Sessions.
• Special External Guest Speakers,
• EA recognition and awards.
• EA Cohorts.
• EA SharePoint Site.
• Mentorship and Career Growth Track.

Plan and execute two yearly events.

• EA Day Celebration
• Annual Global EA Offsite.

• Business Partner/Executive Assistant to the Executive Vice President and GM of CloudOps, the VP of Marketing CloudOps, the VP of Business Operations CloudOps, and the SVP & Chief Technical Officer.
• Executed comprehensive calendar management by synchronizing complex schedules while ensuring seamless organization across executive priorities.
• Facilitate communications by replying to emails on behalf of my executives, and sending organization-wide and company-wide updates.
• Organize large-scale conferences, seminars, and other events.
• Write and distribute executive meeting agendas and minutes. Track, organize, and follow up on action items to ensure their completion by due dates.
• Manage, track, and submit expenses to meet company budget requirements.
• Make travel arrangements to provide executives with seamless, travel policy-approved business trips.
• Handle confidential information with discretion and integrity.
• Design PowerPoint presentations for All Hands, staff meetings, and other meetings as needed.
• Form and sustain strategic relationships with other administrative team members, human resources, and the finance department to increase collaboration across departments.
• Recognize process gaps inherent in current systems and developed strategies to overcome current issues and prepare effectively for expected changes.
• Negotiate contracts with vendors to ensure the company receives competitive pricing, and identifies opportunities for cost savings through process improvement initiatives.

• Business Partner/Executive Assistant to the CTO and Executive Assistant to the Technology Leadership Team of 10 people, and their teams of 400+ people.
• Created the theme, content, and full successful execution for the global hackathon, which involved 25 charities across the US and Canada, and brought together over 2,000 people in a common cause.
• Managed 10 complex calendars.
• Project management of one-off and ongoing projects for each team.
• Designed content for the Technology Organization All Hands, including awards, demos, and special speakers, and coordinated with an outside production company and an outside venue for the event.
• Received and prioritized all incoming emails for the CTO, categorized and replied when needed, and approved requests, expense reports, invoices, etc.
• Coordinated and executed the Executive Assistant Day celebration during COVID-19.
• Coordinated highly detailed and complicated travel, both domestic and international; arranged visas, passports, provided detailed travel agendas, and scheduled meetings at the destinations.
• Created expense reports in a timely fashion from multiple countries and currencies for the entire Technology Leadership Team.
• Organized all logistics and content, and participated in large and small team, organizational events, individual team events, and off-sites.
• Acted as a facilitator for large meetings and off-sites for multiple teams in the Tech Org.
• Supported department budget: created purchase orders, and handled invoices.
• Worked with facilities, all other department EAs, and the space planning team to reconfigure space for multiple office moves and redesigns.

• Executive Assistant / Business Partner to the VP of Global Risk, Compliance, and Policy, and the team of 100+.
• Managed five complex calendars.
• Project management of one-off and ongoing projects.
• Handle all incoming emails for the VP, categorize them, and reply when needed; approve requests, expense reports, invoices, etc.
• Coordinated highly detailed and complicated travel, both domestic and international; arranged visas, passports, and provided detailed travel agendas.
• Created expense reports in a timely fashion from multiple countries and currencies for the entire team.
• Organized all logistics and themes, and participated in large and small team, organizational events, and off-sites.
• Supported department budget: created purchase orders, handled invoices, and managed expense reports.
• Worked with facilities, all other department EAs, and the space planning team to reconfigure space for multiple moves.

• Executive Assistant/Business Partner to six senior directors in the Technology Organization and their teams, ranging from 100 to 1,200 people each.
• Managed 12 complex calendars.
• Coordinated travel, both domestic and international; arranged visas, passports, and provided detailed travel agendas.
• Created expense reports in a timely fashion from multiple countries and currencies
• Created, wrote content, organized, oversaw, and participated in large organization-wide events and team off-sites.
• Worked with the facilities and space planning team to reconfigure space for multiple moves for up to 1,000 people.

• Executive Assistant/Business Partner to all Executive Officers: CEO, CFO, CTO, VP Ops, VP HR, VP Marketing, and VP Sales.
• Managed 10 calendars.
• Liaison between the company and Board of Directors, venture capital firms, investors, and shareholders.
• Created PowerPoint decks for all external and internal meetings.
• Coordinated travel, both domestic and international; arranged visas, passports, and provided detailed travel agendas.
• Created expense reports for multiple countries and currencies.
• Created job descriptions, posted and tracked job boards, worked with recruiters, reviewed resumes, identified candidates, set up interviews, and followed up with offer letters and consulting agreements.
• Managed all company benefits, handled the open enrollment process, new hire orientation, and exit interviews. Created and maintained employees' statistical database.
• Handled collections, maintained invoice/PO files, tracked budgets from each department, and approved all expense reports.
• Handled the Company Move (March 2011) to a new facility including all details.

• Executive Assistant/Business Partner to all executive officers: CEO, CFO, CTO, VP of Ops, VP of Marketing, VP of Sales, VP of HR.
• Managed eight calendars.
• Liaison between the Company and the Board of Directors, Venture Capital Firms, Investors, and Shareholders.
• Coordinated travel, both domestic and international; arranged visas, passports; provided detailed travel agendas; and created expense reports for multiple countries and currencies.
• Created and executed all corporate events with a budget plan and outlined details.
• Implemented a new system for all the patents and NDAs.

• Personal Assistant to the CEO and Lead EA
• Front Office Manager and Assistant to the CFO, COO, and VP of HR.
• Managed six calendars.
• Directly managed the Assistant to the Engineering Department, and the Assistant to the Sales and Marketing Department.
• Liaison between the Company and the Board of Directors, Venture Capital Firms, Investors, and Shareholders.
• Created the Corporate Travel Policy and coordinated travel, both domestic and international; arranged visas, passports; provided detailed travel agendas; and created expense reports for multiple countries and currencies.
• Developed job descriptions, managed job postings and monitored applications.
• Oversaw company benefits while directing open enrollment, new hire orientation, and exit interviews.
• Managed collections, maintained invoice/PO files, and approved expense reports.
• Helped coordinate trade shows.
• Created and executed all corporate events with a budget plan and outlined details.
• Handled the company move (2005) to a new facility, including all details.

• Office Manager / Executive Assistant to the CEO, CFO, VP of Sales, and VP of Marketing.
• Managed six calendars.
• Liaison between the Company and the Board of Directors, Venture Capital Firms, Investors, and Shareholders.
• Developed Corporate Travel Policy, handled domestic and international travel arrangements.
• Crafted job descriptions, posted positions on job boards, and monitored application responses.
• Oversaw company benefits, Open Enrollment Process, new hire orientation, and exit interviews.
• Managed collections, organized invoice and purchase order files.
• Administered Salesforce.com database to ensure accuracy and proper functionality.
• Oversaw coordination of company relocation to new facility, ensuring seamless transition.

• Executive Assistant for Sr. Director with a team of 250 people in the e-Commerce/e-Business Organization.
• Managed four complex calendars.
• Project management of one-off and ongoing projects.
• Coordinate travel both domestically and internationally; arrange visas, passports, and provide detailed travel agendas.
• Create expense reports in a timely fashion from multiple countries and currencies.
• Organize and participate in large organization-wide events and team off-sites.
• Liaison between all departments to ensure proper communication and support.
• Support department budget: create purchase orders, handle invoices, and manage expense reports.