Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Kilbreth

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

Account Executive - Payables and Receivables

SIMED
03.2021 - Current
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.

Authorization Representative

Cleveland Clinic Florida
06.2019 - Current
  • Verified by telephone or internet eligibility and benefits for third-party payer insurance from information provided on patient registration form.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled appointments.
  • Researched missing or inaccurate information to establish insurance eligibility and patient liabilities.
  • Mentored new employees to provide training on proper execution of job responsibilities.
  • Assisted in managing workque errors to ensure authorizations were obtained correctly.
  • Proactively deescalating potential issues
  • Group projects such as Kaizen
  • Knowledge of EMR systems such as Epic
  • Insurance verification -Availity, UHC, Cigna, BCBS and other major payors.
  • Huddles with individuals to to assist with troubleshooting or showing faster, more efficient ways to work cases.

Front Office Coordinator

SIMED
08.2012 - 06.2019
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Collect patient and client documents and information upon referral.
  • Monitored office supplies by checking inventory and placing orders.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Coordinated with facilities to set up surgeries for three Urologists.
  • Checked patients in and out and collected payments.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Verified insurance coverage and obtained pre-authorizations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

Education

GED -

Taconic High School
Pittsfield, MA
05-1993

Skills

  • Insurance verification
  • Prior authorization processing
  • Clear Communication Skills
  • Eligibility procedures
  • Professional Telephone Communication
  • New employee training
  • Team support and assistance
  • Proactively deescalating potential issues
  • Go-to person when Supervisor is out of office
  • Ability to identify pertinent information for case initiation

Timeline

Account Executive - Payables and Receivables

SIMED
03.2021 - Current

Authorization Representative

Cleveland Clinic Florida
06.2019 - Current

Front Office Coordinator

SIMED
08.2012 - 06.2019

GED -

Taconic High School

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Jennifer Kilbreth