Jennifer King
Orlando,FL
Summary
Detail-oriented and organized professional with administrative experience. Seeking a role to contribute to efficient operations. Possesses customer service, multitasking, and time management abilities. Dedicated to providing positive and memorable experiences.
Overview
9
9
years of professional experience
Work History
Sales Associate/Technician
Luxottica
01.2022 - Current
- Making sure patients are pre-tested before seeing the optometrist is a key role
- I would also make sure they understand what the prescription the doctor prescribed them means
- Taking care of the patients and giving them the best quality care is what I do.
- Completed scheduled appointments on time to drive quality service.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Provided training sessions for junior technicians on proper use of test equipment and techniques for troubleshooting complex systems.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Trained new team members in cash register operation, stock procedures, and customer services.
Manager
Pine Garden
01.2016 - 01.2022
- While working here I made schedules, did customer service, cooked and prepped food, made sure employees were taken care of, and made sure everyone had a wonderful experience.
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Education
Associate in arts -
Valencia College
01.2019
Bachelor of Science - Event Management
University of Central Florida
Orlando, FLSkills
- Teamwork
- Collaboration
- Problem-solving
- Multitasking
- Sales techniques
- Strategic planning
- Staff Management
- Business Development
Volunteer Experience
I volunteered at homeless shelters to hand out food once a month. Before I got a full-time job I would volunteer at a private school for after care and watch children.
Timeline
Sales Associate/Technician
Luxottica
01.2022 - Current
Manager
Pine Garden
01.2016 - 01.2022
Associate in arts -
Valencia College
Bachelor of Science - Event Management
University of Central Florida