Summary
Overview
Work History
Education
Skills
Timeline
Generic

JENNIFER KINNEMAN

Clemmons,N.C.

Summary

Adaptable and detail oriented individual with exceptional communication, collaboration and problem solving skills. Strong leader with strengths in building and maintaining relationships. Brings fresh perspective coupled with a positive attitude and commitment to continuous learning and growth. Recognized for taking a proactive approach to identifying and addressing issues. Proven ability to prioritize tasks and meeting deadlines.

Overview

25
25
years of professional experience

Work History

Substitute Teacher, K-12

Davidson County Schools
08.2022 - Current
  • Follows classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Keeps students on-task with proactive behavior modification and positive reinforcement strategies.
  • Manages classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Enhances classroom engagement by incorporating hands-on activities and group projects.
  • Supervises lunchroom and recess activities.

Co-Owner

JML TUTORING, L.L.C.
08.2014 - Current
  • Contracted with Department of Social Services to provide academic tutoring services to foster children.
  • Collaborates with co-owner on strategic planning initiatives for long-term business success.
  • Established foundational processes for business operations.
  • Handles problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trains and guides team members to maintain high productivity and performance metrics.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.
  • Recruits, interviews and hires new staff members and develops training for employees.
  • Manages day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.

Project Management - Implementation – Healthcare Network

INMAR, INC.
09.2009 - 12.2014
  • Implementation of Salesforce.com, a CRM tool.
  • Salesforce.com liaison through customization component.
  • Spearheaded training starting with product testing, utilization, and ending with implementation.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Developed and maintained positive and effective working relationships.

Sales and Account Manager – Healthcare Network

INMAR, INC.
09.2000 - 12.2014
  • Established and managed profitable account relationships with pharmacy and food drug retailers and health systems.
  • Led onboarding process with new clients, making sure that we hit our targeted ‘go live’ date. This process included data testing and validation, discrepancy identification and resolution and project updates.
  • Managed business relationships through ongoing communications, interactions at industry conferences and presentations of account activity/performance during business reviews and contract renewals.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Spearheaded coordination of cross-functional teams for delivering customized solutions that met client needs.
  • Coordinated with product development teams to relay client feedback, influencing future product enhancements.

Education

Elementary Education, Early Childhood Development

Shippensburg University of Pennsylvania
Shippensburg, PA

Skills

  • Proficient in Microsoft Office Suite
  • Teamwork and collaboration
  • Communication and problem-solving
  • Public speaking
  • Adaptable
  • Multitasking and organization
  • High attention to detail
  • Training
  • Project Management
  • Recruitment and Human Resources
  • Business Development and Account Management
  • Teaching methodologies

Timeline

Substitute Teacher, K-12

Davidson County Schools
08.2022 - Current

Co-Owner

JML TUTORING, L.L.C.
08.2014 - Current

Project Management - Implementation – Healthcare Network

INMAR, INC.
09.2009 - 12.2014

Sales and Account Manager – Healthcare Network

INMAR, INC.
09.2000 - 12.2014

Elementary Education, Early Childhood Development

Shippensburg University of Pennsylvania

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JENNIFER KINNEMAN