Jennifer Kiplinger
Eugene,OR
Summary
Dynamic and detail-oriented professional with a proven track record at Kesey Enterprises, excelling in customer service and cash handling. Adept at fostering relationships and enhancing brand awareness, I leverage strong problem-solving skills to drive sales and improve customer satisfaction. Committed to maintaining high standards of cleanliness and organization in all environments.
Diligent Desired Position with strong background in freelance merchandise selling. Adept at managing inventory, coordinating with suppliers, and driving sales through effective marketing strategies. Proven ability to build lasting relationships with clients and consistently fulfill their needs.
Overview
2026
2026
years of professional experience
Work History
Cleaning Assistant
Private Home
- Maintained cleanliness and organization in living spaces, ensuring a welcoming environment.
- Performed routine cleaning tasks, adhering to established safety and hygiene standards.
- Assisted in laundry management, sorting, washing, and folding garments efficiently.
- Adapted cleaning techniques based on specific surfaces and materials to enhance care.
- Supported household operations by managing supplies and reporting inventory needs promptly.
- Developed familiarity with various cleaning tools and products for effective task execution.
- Collaborated with homeowners to understand preferences and adjust cleaning protocols accordingly.
- Learned new cleaning methods to improve efficiency and maintain high standards of cleanliness.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
- Maintained a punctual attendance record while also being flexible with scheduling as needed for after-hours or weekend assignments.
- Visually inspected area for overlooked aspects.
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Treated stains and damaged areas to restore value.
Merchandise Seller
Kesey Enterprises
02.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and guided them to appropriate departments.
- Maintained cleanliness and organization of checkout areas for optimal customer experience.
- Collaborated with team members to ensure timely restocking of shelves and displays.
- Handled cash, credit, and debit transactions while ensuring accuracy in financial reporting.
- Resolved customer concerns effectively, enhancing overall satisfaction levels.
- Monitored inventory levels at checkout stations, alerting management of discrepancies or shortages.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Enhanced shopping experience, provided product information and location assistance.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Reduced processing errors by meticulously following transaction procedures.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Improved efficiency, organized checkout area for optimal workflow.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Increased sales of promotional items by informing customers about current offers.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Bench Jeweler
Self Employed Web
1987 - Current
- Researched and utilized various jewelry repair techniques for precision craftsmanship.
- Analyzed gemstone quality to ensure optimal selection for client projects.
- Operated specialized tools such as soldering iron and polishing machines for repairs.
- Maintained organized inventory of materials to streamline workflow efficiency.
- Collaborated with design team to create custom jewelry pieces based on client specifications.
- Mentored junior jewelers in best practices for repairs and customer service excellence.
- Implemented quality control measures to uphold high standards in finished products.
- Processed product purchases and payments, coordinating packaging, inventory management, and varying customer requests simultaneously.
- Selected gems according to quality guidelines.
- Consistently met deadlines, completing complex repair projects on time without sacrificing quality.
- Explained service offerings.
- Operated store Point of Sale software.
- Increased store profits by upselling additional services such as engraving and stone setting.
- Implemented innovative solutions to resolve challenging technical issues during the fabrication process.
- Performed final buffing with polishing wheels buffing wire.
- Contributed to inventory management by accurately tracking supplies and reordering as needed.
- Boosted overall store reputation through consistent delivery of outstanding workmanship in all completed projects.
- Utilized specialized tools and equipment to expertly resize rings, replace stones, and adjust clasps.
- Skillfully executed intricate jewelry designs for increased sales and brand recognition.
- Repaired broken items.
- Demonstrated a keen eye for detail while performing quality control checks on incoming shipments of raw materials.
- Delivered exceptional service by promptly addressing customer concerns regarding repairs or adjustments.
- Collected and filed invoices and payment receipts.
- Removed merchandise from displays to show to customers.
- Strengthened relationships with vendors by effectively negotiating pricing for high-quality materials.
- Soldered pieces of jewelry together.
- Maintained a clean and organized workspace, ensuring safety and efficiency in daily tasks.
- Stocked merchandise and set up promotional displays.
- Formed, joined or assembled metal pieces, articles or wires, using soldering irons, gas torches and hand tools.
- Resolved customer concerns and questions promptly.
Home Health Nurse
Private Care
1996 - 1999
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to clinical team.
- Educated patients and families on care plans and health management strategies.
- Coordinated with multidisciplinary teams to ensure comprehensive patient care.
- Documented patient progress and interventions in electronic health records accurately.
- Developed individualized care plans based on thorough patient assessments.
- Trained new nursing staff on protocols, procedures, and best practices in home health care.
- Implemented infection control measures to enhance patient safety during home visits.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
- Coordinated with other healthcare team members to support patient needs.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
- Conducted regular follow-up visits to monitor patient progress and make adjustments to care plans as needed.
- Collaborated with multidisciplinary healthcare teams to implement comprehensive treatment plans, ensuring continuity of care.
- Facilitated smooth transitions from hospital discharge to home-based care by coordinating necessary resources and support systems.
CNA
Riverside Retirement Home
1992 - 1997
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, reporting changes to nursing staff promptly.
- Provided emotional support to patients and families during challenging times.
- Maintained accurate patient records, ensuring compliance with healthcare regulations.
- Trained new staff on proper care techniques and safety protocols.
- Implemented infection control measures to enhance patient safety and well-being.
- Advocated for patient needs, facilitating communication between patients and medical professionals.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
GED -
Butte College
Oroville, CACNA Phlebotomy And Home Health Aide - Nursing
Oroville Adult Nursing School
Oroville, CA06.1995
Skills
- Social media marketing
- Brand awareness
- Pricing strategy
- E-commerce proficiency
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Friendly and outgoing
- Time management
- Customer assistance
- Customer follow-up
- Verbal and written communication
- Shelf stocking
- Money handling
- Cash handling
- Customer engagement
- Relationship building
- Retail sales
- Product knowledge
Timeline
Merchandise Seller
Kesey Enterprises
02.2022 - Current
Cleaning Assistant
Private Home
Bench Jeweler
Self Employed Web
1987 - Current
Home Health Nurse
Private Care
1996 - 1999
CNA
Riverside Retirement Home
1992 - 1997
GED -
Butte College
CNA Phlebotomy And Home Health Aide - Nursing
Oroville Adult Nursing School