Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Kirby

Goodyear,AZ

Summary

Responsible and dedicated animal care professional with proven abilities in cleaning cages and managing supplies. Meets animal needs with compassion and love for every creatures. Offers excellent time management, multitasking and organizational skills. Attentive Veterinary Assistant passionate about promoting animal health and extending lives of pets. Dedicated and focused professional with 2 years of experience assisting veterinarians in examining animals to determine nature of illnesses or injuries. Comfortable restraining and holding animals for extended periods of time. Devoted Veterinary Assistant versed in balancing administrative responsibilities with delivering quality veterinary care. Focused on creating calm, inviting office setting to put pet owners and pets at ease. Excellent time management and relationship-building skills with animals and people alike. Enthusiastic animal care professional successful at managing various responsibilities in fast-paced settings. Offers well-developed skills in organization, time management and relationship-building. Calm in crises with skills to reassure owners and provide urgent care. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Devoted Veterinary Assistant focused on animal health and wellbeing. Skilled in examinations, assessments and common procedures. Protects animals under care with proper restraints, clean environments and sterilized instruments. Recover Certified in BLS/ALS.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Veterinary Technician

AVECCC
Buckeye, AZ
02.2024 - Current
  • Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
  • Participated in educational seminars related to veterinary medicine topics in order to stay up-to-date on current trends and best practices.
  • Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
  • Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
  • Observed behavioral characteristics of animals in order to provide insight into possible illnesses or changes in behavior.
  • Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
  • Instructed staff members on proper handling techniques of animals during examinations or treatments.
  • Responded promptly to emergency calls outside normal business hours.
  • Determined appropriate dosages of medication based on weight calculations using veterinary scales.
  • Conducted regular inspections of kennel areas to ensure cleanliness standards were met.
  • Provided postoperative care for animals recovering from surgery including providing pain management treatments.
  • Collected samples of bodily fluids to analyze for parasites or other diseases.
  • Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
  • Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
  • Assisted with euthanasia when necessary according to veterinarian instructions.
  • Dispensed prescription medications upon request from veterinarians.
  • Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
  • Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
  • Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
  • Supported veterinarians to drive quality care, advocate for pets and educate clients.
  • Obtained relevant health history and information from clients to maintain medical charts.
  • Used high-tech equipment to assist in diagnostic, medical and surgical procedures.
  • Delivered excellent service to pet owners to drive repeat business.
  • Shaved surgical areas and placed IV catheters in preparation for surgery.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
  • Prepared and administered medications and vaccines as prescribed by veterinarian.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
  • Prepared and labeled medications and instructed client on administration.
  • Monitored vital signs during surgery and notified veterinarian of changes.
  • Administered and monitored anesthesia for surgeries and operations.
  • Partnered with IDEXX to analyze blood samples and diagnose conditions and diseases.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Performed physical examinations and recorded weight, temperature and other vitals.
  • Operated anesthesia, oxygen and monitoring equipment.
  • Followed precise feeding instructions and schedules for animals under care.
  • Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
  • Performed routine laboratory procedures for hematology, urinalysis and serology.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.

Veterinary Assistant

Blue Pearl Animal Hospital
Avondale, AZ
04.2021 - Current
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Provided detailed patient care instructions to pet owners.
  • Maintained accurate medical records of all patients.
  • Cleaned and sterilized exam rooms between appointments.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
  • Prepared laboratory slides for microscopic examinations.
  • Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Recorded patient food and water intake and output levels on a daily basis.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
  • Dispensed medications orally or topically as directed by veterinarian.
  • Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
  • Ensured that cages were kept clean at all times.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.
  • Responded promptly to emergency calls after hours.
  • Provided emotional support to pet owners during difficult times.
  • Educated clients on proper animal health care routines.
  • Attended regular continuing education courses related to veterinary medicine.
  • Assisted veterinarians in examining animals.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Obtained information and history from clients to maintain medical charts.
  • Released patients to owners with care directions from veterinary staff.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Assisted doctors and technicians by soothing upset or frightened animals.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Delivered emergency first aid to sick or injured animals.
  • Interpreted lab results for heartworm testing, parasites and skin scrapings.
  • Completed enemas, catheterizations and intravenous feedings.
  • Documented and tracked treatment activities.
  • Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
  • Operated radiographic and ultrasound equipment.
  • Supported euthanasia procedures and disposal following regulations and owner preferences.

Veterinary Assistant

Legacy Animal Hospital
Goodyear, AZ
09.2021 - 01.2022
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Provided detailed patient care instructions to pet owners.
  • Cleaned and sterilized exam rooms between appointments.
  • Prepared laboratory slides for microscopic examinations.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Dispensed medications orally or topically as directed by veterinarian.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.
  • Provided emotional support to pet owners during difficult times.
  • Educated clients on proper animal health care routines.
  • Assisted veterinarians in examining animals.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Obtained information and history from clients to maintain medical charts.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Assisted doctors and technicians by soothing upset or frightened animals.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Handled and restrained animals following safety requirements and procedures.
  • Restocked and sanitized exam rooms for ample supplies and disease control.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
  • Sterilized and maintained veterinary care instruments and equipment.
  • Supported euthanasia procedures and disposal following regulations and owner preferences.
  • Administered immunizations and treatments following veterinarian instructions.
  • Monitored post-surgical pet care and administered medication under vet direction.
  • Advised clients on animal care, nutrition and behavior problems.
  • Interpreted lab results for heartworm testing, parasites and skin scrapings.

Sales Assistant

Craftsmen in Wood
Phoenix, AZ
05.2006 - 01.2012
  • Greeted customers and provided assistance with product selection.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Informed customers about current promotions and discounts.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
  • Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Fostered relationships with customers to expand customer base and retain business.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Described merchandise and explained use, operation and care.
  • Placed special orders or called other stores to find desired items.

Administration Assistant

Swift Transportation
Phoenix, AZ
01.2004 - 08.2005
  • Created and distributed documents, such as agendas and meeting minutes.
  • Assisted with the preparation of reports, presentations, and spreadsheets.
  • Organized and maintained files, including electronic records.
  • Managed daily calendars for multiple staff members.
  • Answered incoming calls in a professional manner.
  • Provided administrative support to management team.
  • Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
  • Scheduled appointments for department personnel as needed.
  • Maintained employee attendance records according to company policies.
  • Assisted with special projects as requested by management team.
  • Updated contact lists regularly with current information.
  • Provided general clerical support as required by departmental needs.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Maintained accurate department and customer records.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Directed customer communication to appropriate department personnel.
  • Coordinated appointments, meetings and conferences.
  • Scheduled appointments, meetings and events for management staff.

Education

Veterinarian Assisting

Penn Foster College
Scottsdale, AZ
2021

General Studies

Cactus High School
Glendale, AZ
05.1997

Some College (No Degree) - Philosophy and Religious Studies

Columbia Basin College
Pasco, WA

Some College (No Degree) - General Studies

Glendale Community College
Glendale, CA

Skills

  • Veterinary Standards and Procedures
  • Urgent Care
  • Veterinarian Assistance
  • Emergency Response
  • Diagnostic Testing
  • Proper Animal Restraint
  • Medical Diagnosis
  • Basic Animal Care
  • Patient Care Monitoring
  • Emergency Room Procedures
  • Wound Care
  • Patient Discharge
  • Medical Triage
  • Laboratory Testing

Certification

  • Recover Certified in BLS/ALS

Timeline

Veterinary Technician

AVECCC
02.2024 - Current

Veterinary Assistant

Legacy Animal Hospital
09.2021 - 01.2022

Veterinary Assistant

Blue Pearl Animal Hospital
04.2021 - Current

Sales Assistant

Craftsmen in Wood
05.2006 - 01.2012

Administration Assistant

Swift Transportation
01.2004 - 08.2005

Veterinarian Assisting

Penn Foster College

General Studies

Cactus High School

Some College (No Degree) - Philosophy and Religious Studies

Columbia Basin College

Some College (No Degree) - General Studies

Glendale Community College

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Jennifer Kirby