Open To Work
Jennifer Klahn
Forks,WA
Work Preference
Summary
Experienced Mental Health Counselor Associate who is skilled in case management, individual and group counseling, who is always open to expand their knowlege. Adept at developing effective treatment plans and facilitating group therapy using cognitive-behavioral, person-centered, and solution-focused techniques, while utilizing multicultural competence. Proven ability to connect with clients and enhance their emotional wellbeing.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Mental Health Specialist Intern
West End Outreach Services
Forks, WA
08.2025 - Current
- Managed client caseloads, offering essential support and
care. - Conducted individual and group counseling sessions to
promote emotional regulation. - Facilitated transition services and peer support for diverse
demographics. - Practicum providing clinical care to a caseload of clients.
- Full internship providing both individual and group
counseling in the clinical setting. - Developed and implemented therapeutic orientations,
including CBT and Solution-Focused methods. - Utilization of various treatment interventions, including but
not limited to narrative, cognitive restructuring,
mindfulness, and emotional regulation.
Mental Health Case Manager
West End Outreach Services
Forks, WA
11.2021 - 08.2025
- Managing a case load of clients to provide support and care
- Peer support certification
- Clerical duties such as records requests from various agencies
- Checking in medication management clients with the use of PHQ-9s, medical questionnaires, and tobacco screening (temporary)
- Outreaching clients to provide ongoing support and care
- Utilizing CareLogic; Electronic Client Record for scheduling as well as documentation
- Utilizing excel for documentation purposes
- Developed social emotional specific integration into established support groups
- Developed curriculum for life skills classes and support groups
- Facilitating group outings to various locations
- Participating in weekly team meetings
- Facilitating jail transitioning services and peer support for a variety of demographics as well as acting as jail liaison between WEOS and various jail facilities.
Behavior Paraeducator, emergency substitute, SEL facilitator
Quileute Tribal School
La Push, WA
01.2018 - 11.2021
- Data entry into Skyward for incident reports
- Assisting teachers with students with trouble regulating emotions and social interactions.
- Assisting students in learning appropriate coping skills and emotional/self-regulation
- Facilitation SEL with students primarily 7-12
- Giving students a safe place to learn to regulate outbursts and large emotions as well as how to create healthy relationships with peers.
- Working with students on IEPs as well as behavioral health plans
- Assisting the school counselor with students for emotional and mental health
- Assisting running the Edgenuity Program (online coursework)
- Working closely with indigenous students who may suffer from emotional, behavioral, and generational traumas
- Professional Learning Community Facilitator for Paraeducators
Lead Cook
The In Place
Forks, WA
01.2006 - 01.2017
- Managing and training new first shift cooks
- Opening the restaurant and ensuring that everything is ready for the day to start
- Cooking and preparing food for multiple groups of people
- Taking inventory of food items within the restaurant
- Ordering inventory items necessary for the day-to-day operation
- Interacting with other professionals in a manner appropriate for position
Education
Master of Science - Clinical Mental Health Counseling
Walden University
Minneapolis, MN05-2026
Master of Science - Forensic Psychology
Southern New Hampshire University
Manchester, NH01.2019
Bachelor of Science - Psychology
Southern New Hampshire University
Manchester, NH01.2015
Cert - Addictive Drug Studies Cert, Addiction Counseling & Wellness Cert, Youth Addiction Studies Cert
Peninsula College
Port Angeles, WA01.2013
Associate of Arts - Psychology
University of Phoenix
Phoenix, AZ01.2010
Skills
- Active listening
- Case management and documentation
- Assessment and diagnostics
- Solution focused
- Peer counseling
- Organization
- Time management
- Individual counseling
- Group therapy facilitation
- Cognitive-behavioral techniques
- Multi-cultural competency
- Emotional regulation techniques
- Child and adolescent therapy
- Substance abuse treatment
- Safety and risk assessments
- Discharge planning
- Life transition support
- Mindfulness practice promotion
- Treatment planning
- Confidential records
- Developing relationships
Affiliations
- Chi Sigma Iota: Omega Zeta - Member
- National Society of Leadership & Success - Member
- Golden Key International Honors Society – Member
- The Society for Collegiate Leadership & Achievement - Member
Certification
- Certified Peer Counselor, 05/03/22, Washington State Health Care Authority, lifetime credential
- Agency Affiliated Counselor, CG 61244440
- Certified Crisis Intervention Specialist II, 05/27/24, National Anger Management Association, lifetime credential, #29608890789463
References
- Anita Baisley, former supervisor, 360-640-4654, Professional
- Ryan Stevens, former supervisor, 360-477-2214, Professional
- Jennifer Roberts, Assistant Human Resources Director, 360-327-8312, Professional
- Peter Walchenbach, Special Education Teacher, 360-581-7239, Personal
- Anita Iverson, Retired Social Worker, 360-374-2629, Personal
- Jessica Rangel, Case Manager, 360-809-4666, Personal
- Kayla Pierce, Former Case Manager, 360-223-9192, Personal
Training
- Designated Crisis Responder (DCR), WA State Health Care Authority & WA Association of DCRs, 08/01/25, 5-day intensive Designated Crisis Responder bootcamp with training in ethics, suicide prevention, substance use disorder, safety and de-escalation, biopsychosocial assessment and high acuity risk assessment, the court process and petition writing and RCW & DCR protocols.
- Certified Peer Counselor, CVAB CPC Training, Telelearning, 04/01/22, Two-week training to become a certified peer support specialist. Certified as a peer counselor in Washington State on 05/03/22.
- CCIS II Edge Training, Growth Central Training, 05/21/24, A two-day intensive crisis intervention training to become a certified crisis intervention specialist II. CCIS II issued on 05/27/24.
Languages
- English, Native Language
- Spanish, Intermediate Listener, Intermediate Speaker
Other
- Writing fiction both singularly and collaboratively
- Hiking, running, and biking
- Spending time with dogs and horses
- Always open to new ideas and broadening my education
- Lifetime learner
Timeline
Mental Health Specialist Intern
West End Outreach Services
08.2025 - Current
Mental Health Case Manager
West End Outreach Services
11.2021 - 08.2025
Behavior Paraeducator, emergency substitute, SEL facilitator
Quileute Tribal School
01.2018 - 11.2021
Lead Cook
The In Place
01.2006 - 01.2017
Master of Science - Clinical Mental Health Counseling
Walden University
Master of Science - Forensic Psychology
Southern New Hampshire University
Bachelor of Science - Psychology
Southern New Hampshire University
Cert - Addictive Drug Studies Cert, Addiction Counseling & Wellness Cert, Youth Addiction Studies Cert
Peninsula College
Associate of Arts - Psychology
University of Phoenix