Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Kline

Ponca City,OK

Summary

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

11
11
years of professional experience

Work History

HR Generalist

City of Ponca City
01.2023 - Current
  • Responsible for the following duties:
  • Monitor and track City benefits plans, including group insurance and pension plans.
  • Respond to and resolve employees' and health care providers' benefits inquiries and concerns; enrollment of new employees and changes of current employees.
  • Assist in administration of safety program, including tracking of employee accidents and injuries, governmental reporting.
  • Assist in recruiting and hiring efforts, including employee orientations.
  • Maintain payroll system and compile reports as necessary.
  • Participate in salary surveys and other required record-keeping.
  • ACA 1095 processing and filing.
  • File and manage all Worker’s Comp claims.
  • Process all Human Resource/Benefit bills.
  • Print and encode all employee badges.
  • Audit Payroll Processing Bi-weekly.
  • Backup for Payroll Clerk.
  • Work with vendors for new software configuration and training specifically ERP 9 and 10.

Payroll Specialist

City of Ponca City
08.2021 - 01.2023
  • Responsible for the following duties:
  • Process bi-weekly payroll which includes verifying and entering time, special pay types and adjustments, preparing checks for printing, printing checks and direct deposit stubs utilizing ERP 9 and 10 software (previously Incode).
  • Process and pay Police and Fire Pension and union payments/deductions.
  • Set up all new hires, pay codes, deduction codes and miscellaneous employee information.
  • Process all terminations and supplemental payments.
  • Process and pay all Payroll related taxes including quarterly 941 returns and state returns.
  • Process, reconcile and pay Payroll and Benefit related Accounts Payable items.
  • W-2/1095 processing, printing and distributing.
  • FMLA and COBRA paperwork.
  • Post and manage job board.
  • Review and pay Health, Dental and Prescription claims.
  • Process all background and drug testing forms.
  • Assist with workers comp claims and benefit related issues
  • Help to organize and plan Heath Fair and Open Enrollment.
  • Create, print and program badges for employees.
  • Back up for the Benefit Representative position.

Payroll and Accounts Receivable Technician

City of Stillwater (Finance Department)
02.2019 - 08.2021
  • Responsible for the following duties:
  • Process bi-weekly payroll which includes balancing and verifying time entries, special pay types and adjustments, preparing checks for printing, and preparing direct deposit payment files.
  • Assist in preparation of analysis and reports related to payroll, accounts receivable, or other reports for management.
  • Code transactions and perform accounts receivable data entry.
  • Perform account reconciliations and enter miscellaneous revenue receivable and process billing. Produce invoices, aging reports, statements and correspondence to customers.
  • Manage accounts payable vendor information.
  • Account for returned items and process bad debts.
  • Provided back up to the Accounting Clerk and Payroll Technician for banking daily deposit and cash receipts entries.
  • Other tasks which include, journal entries, AP Claims, delivery of mail, check printing, purchasing card reconciliation, budget reports, and tracking tax and lease payments.

Dispatcher

City of Stillwater (Stillwater Police Department)
07.2014 - 02.2019
  • Was responsible for the following duties:
  • Operate a multi-line telephone console system, translate information to the appropriate codes, and determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes.
  • Ask vital questions and provide pre-arrival instructions for police and fire calls.
  • Monitor and operate a radio console and computer equipment.
  • Receive and respond to a variety of emergency and non-emergency services and complaints.
  • Ask questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies.
  • Dispatch and coordinate the responses of public safety agencies.
  • Identify appropriate number and type of equipment or apparatus to dispatch.
  • Enters and modifies information into local, state and national computer databases.

Education

FPC Certification -

APA
09.2022

APA Payroll Fundamentals Bootcamp - undefined

APA
09.2022

undefined

Chattanooga State Technical Community College
Chattanooga, TN
05.2002

undefined

Lake Havasu High School
Lake Havasu City, AZ
05.2001

Skills

  • Customer service leadership
  • Complaint resolution
  • Customer relationship building
  • Customer experience optimization
  • Proficient in handling multiple tasks
  • Strong communication skills
  • Public sector accounting
  • Compensation and benefits coordination
  • Microsoft Office proficiency
  • Organizational skills
  • Scheduling and calendar management
  • Account reconciliation

Timeline

HR Generalist

City of Ponca City
01.2023 - Current

Payroll Specialist

City of Ponca City
08.2021 - 01.2023

Payroll and Accounts Receivable Technician

City of Stillwater (Finance Department)
02.2019 - 08.2021

Dispatcher

City of Stillwater (Stillwater Police Department)
07.2014 - 02.2019

APA Payroll Fundamentals Bootcamp - undefined

APA

undefined

Chattanooga State Technical Community College

undefined

Lake Havasu High School

FPC Certification -

APA

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