Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jennifer Knarr

Cincinnati

Summary

Dynamic professional with a proven track record as Owner/Operator at Northside Chop Shop Salon as well as Director/ Master Instructor at Cincinnati Taekwondo Center, excelling in operations management and staff training. Achieved significant profitability improvements while enhancing customer satisfaction through exceptional service. Skilled in event planning and relationship management, fostering a positive environment that drives team success and client loyalty.

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Overview

24
24
years of professional experience

Work History

Owner/Operator

Northside Chop Shop Salon
04.2013 - Current
  • Designed and acted as creative director on fashion shoots, model portfolios and artistic photo shoots.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Managed daily operations, ensuring seamless workflow and high-quality service delivery.
  • Analyzed market trends to identify growth opportunities and adapt business strategies accordingly.
  • Oversaw inventory management, optimizing stock levels to meet demand without excess waste.
  • Leveraged technology systems for scheduling, tracking sales, and managing customer relationships effectively.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Director/ Master Instructor

Cincinnati Taekwondo Center
06.2001 - Current
  • Created and teach our schools most lucrative and well attended special program
  • Created and annually teach our schools best attended summer camp
  • Coach our schools medal winning Demonstration Team for the past 7 years
  • Teach Trial lessons with a 99.5% sign up rate over 25 years
  • Help to co ordinate Belt Promotions and special events
  • Supported implementation of strategic initiatives to enhance operational efficiency.
  • Assisted in developing project plans and timelines for departmental initiatives.
  • Collaborated with cross-functional teams to streamline communication processes.
  • Contributed to research and analysis for continuous improvement projects.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in curriculum development for diverse learning environments.
  • Facilitated engaging instructional sessions to enhance student understanding.
  • Collaborated with faculty to refine teaching methodologies and materials.
  • Implemented classroom management strategies to promote positive behavior.
  • Participated in professional development workshops to improve instructional skills.
  • Created assessments to evaluate student progress and comprehension levels.
  • Maintained a safe and inclusive classroom environment for all learners.
  • Enhanced parent-teacher communication by maintaining open lines of dialogue through email updates, phone calls, and conferences.
  • Improved overall classroom management by implementing clear expectations, consistent routines, and positive reinforcement techniques.
  • Provided constructive feedback on assignments, helping students refine their work for improved understanding and retention of concepts taught.
  • Evaluated student progress regularly through assessments, adjusting instruction accordingly to meet individual needs.
  • Increased collaboration among peers by designing group projects and team-based learning experiences.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.

Education

Cosmetology - Hair And Make Up

The Paul Mitchell School
Cincinnati, OH
04-2013

Skills

  • Staff training and development
  • Hiring
  • Operations management
  • Relationship management
  • Strong work ethic
  • Dependable and reliable
  • Customer service
  • Event planning
  • Guest management
  • Entertainment booking
  • Event design
  • Special events planning

Interests

  • I enjoy Dancefix classes
  • I have run a successful music venue on my property for three years I have hosted multiple shows featuring local singer songwriters I've sold out each event using an invite only method and educated others how to create events in their own spaces using my method

Timeline

Owner/Operator

Northside Chop Shop Salon
04.2013 - Current

Director/ Master Instructor

Cincinnati Taekwondo Center
06.2001 - Current

Cosmetology - Hair And Make Up

The Paul Mitchell School

Similar Profiles

CREATE PROFILE