Jennifer Kohl
Tonganoxie,Kansas
Summary
Reliable service minded professional, demonstrating high level of ownership, adaptability and initiative. Results focused, possessing exceptional work ethic and desire to go above and beyond. Successful in fast-paced, deadline-driven environments to manage goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Employee Relations Manager
P1 Service
Lenexa, Kansas
05.2022 - Current
- Maintained accurate records of all employee relation activities including complaint investigations, counseling meetings.
- Conducted investigations into workplace complaints or violations of company policy.
- Monitored compliance with applicable labor laws and regulations.
- Interpreted employment laws, collective bargaining agreements, personnel policies and procedures for managers and employees.
- Developed and implemented policies, procedures, and programs related to employee relations.
- Assisted in developing strategies to improve morale among staff members.
- Provided guidance on employee relations issues such as performance management, disciplinary action, grievances.
- Advised managers on effective resolution of employee relations issues in a timely manner.
- Mediated conflict and employment issues to avoid litigation.
- Conferred with management to develop or implement personnel policies or procedures.
- Coordinated workplace recruitment activities to identify qualified candidates for job openings and help company grow.
- Recruited and screened candidates for management and specialty positions.
- Handled employee discipline and termination to address policy infractions.
- Scheduled meetings with employees to address concerns and grievances.
- Organized employee directories and updated individual contact information.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
Human Resource Director
Neuvant House of Lawrence
Lawrence, Kansas
01.2022 - 05.2023
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Handled employee conflicts efficiently while following all company procedures.
- Conducted exit interviews and recorded employee feedback for use in retention strategy development.
- Notified all employees immediately when policies/procedures were updated or changed.
- Assured benefits program was administered properly sustain compliance with employee insurance guidelines.
- Created and implemented incentive program for hiring and retention of employees.
- Answered employee questions regarding health benefits and 401k options.
- Created compensation and benefits structures to align with market conditions and budget demands.
- Identified staffing and recruiting needs while applying best practices for talent management.
- Implemented 401k Program.
- Managed office inventory and placed new supply orders.
- Wrote professional business correspondence to maintain strong line of communications.
- Negotiated with vendors to determine optimal material purchase pricing.
- Managed office budget to handle inventory, postage and vendor services.
- Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
- Processed financial documents, contracts, expense reports and invoices.
- Networked within business community, attending events to position company and drive new business.
- Conducted staff performance evaluations to monitor progress and individual skills.
Consultant
Municipality
Basehor, Kansas
07.2021 - 01.2022
- Researched grant opportunities based on funding amount needed, location and organization project. Secured grant funding for large capital projects.
- Increased social media presence to promote specific community involvement and projects.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Reviewed literature to remain current with new procedures and apply learnings to related research.
- Developed reports and recommendations regarding research outcomes.
Patrol Lieutenant
Basehor Police Department
Basehor, Kansas
04.2013 - 05.2021
- Maintain and enter training records with the state of Kansas according to state law.
- Management of field training officer program.
- Developed animal services program and oversaw records relating to animal control and ensured legal requirements were met for licensure.
- Reviewed legal documents to verify accuracy and conformance to strict policies.
- Performance appraisals and discipline recommendations of patrol division.
- Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
- Department payroll management.
- Served as liaison between certain departments and organizations to implement new improvement plans and changes.
- Organized applicant drug tests/physicals and psychological evaluations and obtained results.
- Background investigations of candidates.
- Workman's compensation submissions for department.
- Oversight/application/submission of Grant Programs.
- Onboarding of new hires.
Police Officer
Lake Quivira Police Department
Lake Quivira, Kansas
02.2011 - 06.2014
- Investigated criminal and traffic offenses.
- Responded to calls related to DWI, felonies, misdemeanors, domestic abuse, and animal rescue.
Security Supervisor
Harrah’s Casino
North Kansas City, Missouri
06.2011 - 04.2013
- Processed and approved payroll and time off for department of 50+.
- Organized and implemented staffing for special events.
- Performance appraisals, progressive discipline, on-boarding and separations.
- Developed and implemented training methods to promote improved employee performance.
- Recorded required data for incident reports and files quickly and accurately.
- Provided security team leadership and contributed to on-call duties.
- Managed security staff schedules for all shifts, minimizing overtime costs.
- Developed procedures for emergency response and crisis management, physical security, information protection, incident management and investigation units.
Police Officer
Basehor Police Department
Basehor, Kansas
01.2008 - 06.2011
- Investigated criminal and traffic offenses.
- Responded to calls related to DWI, felonies, misdemeanors, domestic abuse, and animal rescue.
- Apprehended suspects, prepared case reports, and testified in courtroom hearings.
- Reviewed and evaluated evidence to determine validity and admissibility for court hearings.
- Searched vehicles, buildings, homes and property for evidence and stolen property.
Education
Masters of Public Administration - Human Resources Management
Pennsylvania State University
University Park, Pennsylvania2020
Graduate Certificate - Public Sector Human Resource Management
Pennsylvania State University
University Park, Pennsylvania2020
Bachelor of Arts - Public Administration
Columbia College
Columbia, Missouri2018
Associates - Liberal Arts
Kansas City Kansas Community College
Kansas City, Kansas2015
Skills
- Proposal management
- Schedule management
- Crisis management
- Confidential document control
- Records management systems
- Labor Relations
- Payroll policies and procedures
- Personnel records maintenance
- Assessing performance
- Recruitment and hiring
- Personnel information systems
- Multitasking and prioritization
- Microsoft Office
Affiliations
Board Member/Vice President, Tonganoxie Public Library
Board Member, Basehor Chamber of Commerce 2018-2022
Certification
- Licensed Kansas and Missouri Property and Casualty Agent - 2021
- Certified Law Enforcement Officer, KLETC - 2008-2026
- PHR, 2022
- First Aid/CPR
Timeline
Employee Relations Manager
P1 Service
05.2022 - Current
Human Resource Director
Neuvant House of Lawrence
01.2022 - 05.2023
Consultant
Municipality
07.2021 - 01.2022
Patrol Lieutenant
Basehor Police Department
04.2013 - 05.2021
Security Supervisor
Harrah’s Casino
06.2011 - 04.2013
Police Officer
Lake Quivira Police Department
02.2011 - 06.2014
Police Officer
Basehor Police Department
01.2008 - 06.2011
Masters of Public Administration - Human Resources Management
Pennsylvania State University
Graduate Certificate - Public Sector Human Resource Management
Pennsylvania State University
Bachelor of Arts - Public Administration
Columbia College
Associates - Liberal Arts
Kansas City Kansas Community College
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