Overview
Work History
Education
Skills
Certification
Timeline
AccountManager
Jennifer  Kohl

Jennifer Kohl

Store Leader
Big Lake,MN

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Leader

Speedway Gas Station
Saint Michael, MN
11.2021 - Current
  • Resolved customer service issues to ensure customer satisfaction.
  • Hired, trained, and evaluated personnel; addressed employee concerns and grievances.
  • Monitored inventory levels, placed orders for new stock as needed.
  • Maintained store operations by following policies and procedures; completed reports.
  • Maximized profits by controlling costs and managing budgets effectively.
  • Ensured compliance with health and safety regulations in the workplace.
  • Provided feedback on performance of staff members through regular appraisals.
  • Conducted daily store walk-throughs to identify any maintenance needs or security risks.
  • Coordinated with vendors for ordering supplies, equipment, and other materials.
  • Inspected deliveries to verify quality standards before stocking shelves.
  • Prepared weekly and monthly reports on sales trends, competitor activities.
  • Assisted customers with product selection based on their individual needs.
  • Managed all aspects of store operations including staffing schedules, budgeting.
  • Kept track of staff attendance records and updated payroll information accordingly.
  • Supervised cashiers during peak hours to ensure smooth transactions.
  • Dealt with customer complaints and rectified product and service issues.

Opening Manager

Domino's Pizza
Rogers, MN
12.2020 - 11.2021
  • Monitored the daily operations of the store, including sales, employees, customer service, and stocking.
  • Ensured proper staffing levels were met for each shift.
  • Conducted regular inventory checks to keep merchandise stocked and accounted for.
  • Supervised cash register transactions to minimize errors or theft.
  • Created weekly schedules for all store associates.
  • Processed payments from customers using POS systems efficiently.
  • Confirmed that all safety protocols were being followed during store hours.
  • Provided leadership and guidance to team members as needed.
  • Opened facility daily and prepared areas for service.
  • Counted cash drawer before opening store doors to determine if currency and coin should be added.
  • Analyzed, monitored, and maintained inventory.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.

Education

Associate of Applied Science - Technical Management

Dakota County Technical College
Rosemount, MN
05-2024

Skills

  • Employee engagement
  • Team Management
  • Promotions planning
  • Policies and Procedures
  • Documentation And Reporting
  • Store Merchandising

Certification

  • Quality Improvement Certificate
  • Human resources Management Certificate
  • Supervisory Leadership Certificate
  • Presidents List certificate of Achievement

Timeline

Store Leader

Speedway Gas Station
11.2021 - Current

Opening Manager

Domino's Pizza
12.2020 - 11.2021

Associate of Applied Science - Technical Management

Dakota County Technical College
Jennifer Kohl Store Leader