Proactive and goal-oriented professional with excellent time management and problem solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Eager to start career and make meaningful contributions with commitment and drive.
Hi, I’m
Jennifer Koivu
Mesa,AZ
Summary
Overview
2
years of professional experience
1
Certificate
Work History
Hire Quest Direct of Mesa
Certified Traffic Controller
10.2025 - Current
Job overview
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
- Identified most efficient methods to improve traffic flow by analyzing traffic data.
- Used hand signals and signs to direct the flow of traffic.
- Adhering to all the rules and regulations of the company.
- Tested and troubleshot malfunctioning equipment to maintain traffic control devices in optimum condition.
Hire Quest Direct of Mesa
General Laborer
08.2025 - Current
Job overview
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Assisted team members with tasks that require group effort.
DoorDash
Dasher Delivery
04.2024 - Current
Job overview
- Verified orders prior to completing deliveries to avoid customer complaints.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Collected and processed payment for orders and provided customers with receipt copies to establish proof of transaction.
Education
Central Michigan UniversityMount Pleasant, Michigan
Bachelor of Science from Recreation, Parks & Leisure Service Administration
University Overview
- Dean's List 2001
- Student Recreation Association Member
- Delta Phi Epsilon Sorority Member | Intramural Chair
- Women's Club Rugby Member
- Study Abroad: Guam, USA - Commercial Recreation
Skills
- Effective relationship management
- Meticulous attention to detail
- Proficient in handling multiple tasks
- Responsive to new challenges
- Analytical problem-solving
- Dependable performance
- Effective communication skills
- Proactive self-starter
- Focused auditory skills
- Effective conflict resolution
- Detail-oriented record management
- Proficient in technology
Certification
Ace Food Handler Certification - expires 09/23/2026
ATSSA Flagger Certification - expires 10/02/2029
Timeline
Certified Traffic Controller
Hire Quest Direct of Mesa
10.2025 - Current
General Laborer
Hire Quest Direct of Mesa
08.2025 - Current
Dasher Delivery
DoorDash
04.2024 - Current
Central Michigan University
Bachelor of Science from Recreation, Parks & Leisure Service Administration