Jennifer Kolinski
Uber
Fort Walton Beach
1
Language
1
Certification
16
years of professional experience
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Work History
Uber Driver
1 Year 1 Month- Utilized GPS technology to optimize routes and minimize travel time.
- Navigated city routes efficiently to ensure timely passenger pickups and drop-offs.
- Communicated effectively with passengers, addressing inquiries and ensuring satisfaction.
- Maintained vehicle cleanliness and safety standards for optimal passenger experience.
- Delivered passengers to destinations safely and on time.
- Followed applicable traffic regulations and traffic laws.
- Maintained excellent condition of vehicles through refueling, cleaning and repairing.
Assistant Manager
5 Months- Coordinated daily service center operations, enhancing workflow and delivering exceptional customer service.
- Trained and supported team members in automotive service procedures and safety standards, fostering a knowledgeable and compliant team.
- Managed bay operations and coordinated team assignments to maintain productivity and minimize customer wait times.
- Provided knowledgeable recommendations to customers regarding vehicle maintenance and service needs.
- Handled customer concerns and resolved issues professionally while maintaining a positive customer experience.
- Resolved customer concerns and issues professionally, contributing to a consistently positive customer experience.
Buffalo Wild Wings
8 Months- Provided friendly, professional customer service and ensured guests had a positive dining experience.
- Ensured clean, organized, and sanitary kitchen and work area to support food safety and quality.
- Delivered food and beverages promptly while checking on guests' needs and responding to requests.
- Managed multiple food orders in a fast-paced, high-volume restaurant environment while maintaining accuracy and efficiency.
- Demonstrated strong multitasking, time-management, and communication skills during busy shifts.
- Delivered food and beverages promptly while proactively checking on guests' needs and addressing requests.
- Prepared and cooked food according to company recipes, quality standards, and food safety guidelines.
- Collaborated with kitchen and front-of-house team members to streamline restaurant operations and enhance service flow.
- Handled cash and credit card transactions accurately and efficiently.
Senior Medical Receptionist
2 Years 5 Months- Delivered exceptional customer service, enhancing donor relations and satisfaction
- Patient/donor check-in and registration
- Appointment scheduling and management
- Answered phones and addressed customer inquiries, ensuring timely and accurate responses
- Accurate data entry and recordkeeping
- Verifying donor information and documentation
- Maintaining confidentiality and following HIPAA standards
- Managed cash transactions and processed payments.
- Demonstrated proficiency in computer applications and 10-key input
- Ability to learn and use specialized medical software
- Knowledge of basic medical terminology
- Handling confidential personal and medical information
- Resolved customer concerns professionally, contributing to positive experiences and retention
Housekeeper
5 Months- Maintained cleanliness and organization of guest rooms, suites, and common areas to uphold high hospitality standards.
- Inspected rooms for cleanliness and organization, ensuring proper presentation for guest satisfaction.
- Changed linens, made beds, and replenished towels and guest amenities.
- Vacuumed, swept, mopped, dusted, and sanitized assigned areas.
- Restocked housekeeping supplies and organized work area to support efficient operations.
- Reported maintenance issues, damaged items, and missing supplies to supervisors.
Housekeeper
4 Years 8 Months- Maintained high standards of cleanliness and presentation throughout guest rooms, condos, and common areas.
- Thoroughly cleaned and sanitized bedrooms, bathrooms, kitchens, living areas, and other assigned spaces.
- Replenished linens, towels, toiletries, and guest supplies while ensuring all areas were fully stocked and guest-ready.
- Followed established cleaning procedures and safety standards while using cleaning products and equipment properly.
- Inspected rooms and assigned areas to identify maintenance issues, damages, or missing items and promptly reported concerns to management.
- Worked efficiently in a fast-paced hospitality environment while prioritizing multiple rooms and meeting daily cleaning deadlines.
Material Handler and Line Operator
7 Years 7 Months- Operated production line equipment safely and efficiently, ensuring consistent adherence to production standards.
- Monitored production processes, verifying compliance with company quality and safety standards.
- Loaded, unloaded, transported raw materials, components, and finished products, facilitating smooth workflow throughout the facility.
- Collaborated with team members to optimize workflow and reduce downtime in production processes.
- Implemented safety protocols, reducing workplace accidents and enhancing overall operational safety.
- Streamlined material handling processes, improving efficiency in distribution operations across multiple employers.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
Education
High School Diploma
Skills
Customer service
Time management
Multitasking
Organization
Route optimization
Attention to detail
Safe driving practices
Dependable and reliable
Active listening
Accomplishments
- Promoted into a leadership position as an Assistant Manager at Valvoline based on strong work ethic, reliability, and leadership abilities.
- Successfully trained, coached, and supported team members in automotive service procedures, safety standards, and customer service.
- Helped lead daily operations in a fast-paced, high-volume automotive service environment while maintaining productivity and service quality.
- Built strong customer relationships by providing professional service, addressing concerns, and clearly explaining vehicle maintenance recommendations.
- Demonstrated the ability to manage multiple priorities, coordinate team responsibilities, and maintain efficient workflow during busy periods.
- Maintained a strong commitment to workplace safety, company policies, and quality service standards.
- Developed experience across multiple industries, including automotive services, hospitality, housekeeping, warehouse operations, customer ser
Certification
Soft Skills: Completed professional development training focused on essential workplace and career-readiness skills, including resume writing, job application preparation, effective communication, teamwork, problem-solving, time management, professionalism, workplace etiquette, and interview preparation. Developed practical skills to improve workplace performance, build professional confidence, and effectively communicate qualifications to potential employers.
Languages
English
Full Professional
Timeline
Assistant Manager
Valvoline Instant Oil
12.2025 - 05.2026Read More
Uber Driver
Uber
07.2025 - CurrentRead More
Buffalo Wild Wings
Cook and Server
04.2025 - 12.2025Read More
Senior Medical Receptionist
CSL Plasma Center
11.2022 - 04.2025Read More
Housekeeper
Breakers
06.2022 - 11.2022Read More
Housekeeper
Emerald Grande at HarborWalk Village
10.2017 - 06.2022Read More
Material Handler and Line Operator
Various Employers: Pork Plant, Conair, Combe Labortories,and Jeld-Wen
03.2010 - 10.2017Read More
Enrico Fermi High School
High School Diploma
Read More