Jennifer Kramer
Medford,NY
Summary
Highly self-motivated and results-driven sales professional with more than 19 years providing high-performance pharmaceutical and medical sales, account management, and customer service in the healthcare industry. Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stressful work conditions. Well-organized with multitasking skills that optimize limited resources to achieve outstanding results from concurrent tasks. Strong people management and interpersonal communication skills that inspire confidence, Communicator and presenter proficient in delivering effective expositions to, and closing transactions with: Orthopedic surgeons, podiatry surgeons, pain managements doctors, spine surgeons,,Vascular Surgeons, Neurosurgeons,
Overview
27
27
years of professional experience
1
1
Certification
Work History
Medical Device Sales Representative
Rebound Medical, Llc. Injury Rehibilitation Equipment
10.2019 - Current
- Cultivated relationships with healthcare professionals to promote medical device solutions to all specialities.
- Delivered product demonstrations and training sessions for clinical staff, enhancing product knowledge.
- Collaborated with cross-functional teams to ensure seamless product launches and customer support.
- Analyzed market trends to identify opportunities for business growth and client engagement strategies.
- Developed strategic sales plans targeting key accounts, driving revenue growth within competitive markets.
- Met with physicians, directors and healthcare executives to successfully sell medical devices.
- Streamlined internal processes for increased efficiency in order processing, reducing errors during transactions.
- Brought in new leads consistently using strong prospecting and networking abilities.
- Handled territory records such as contracts and inventory paperwork with high accuracy.
- Established a reputation for expertise within the medical device industry, often being sought out for consultation by peers within the field.
Ambulatory Surgery Center Sales
United Surgical Partners International
08.2013 - 10.2019
- Responsible for sales revenue growth, market penetration strategies, internal & external retention of current surgeons, recruiting, facility growth planning, reporting with CRM, holding board meetings, assisting surgeons in operating room, and credentialing surgeons. Ensured compliance with FDA regulations, as well as NY laws on ASC sales.
- Exceeded revenue quotas 2013 to date.
- Created DNA doctor analysis reports.
- Increased monthly case volume to meet budgets using a physician utilization chart.
Sales/Marketing Representative
Neurological Surgery Group
02.2005 - 08.2013
- Established and maintained relationships with various orthopedic and neurology groups in Long Island. Promoted medical equipment, products or services to a variety of markets, primarily including hospitals, medical centers and doctors' practices. Directed market channel development activity and coordinated sales distribution by establishing sales territories, quotas, and goals. Managed and coordinated outreach events and existing programs. Developed relationships with orthopedic surgeons and neurosurgeons. Directed sales forecasting activities and sets performance goals accordingly. Analyzed sales performances against programs, quotes and plans to determine effectiveness. Evaluated market research and adjusted marketing strategy to meet changing market and competitive conditions.
- Increased physician referral base by 15% annually. Created marketing/sales literature to promote surgical group.
- Developed and implemented strategic marketing/sales plans and programs to achieve corporate objectives for products and services as well as sales targets for surgical revenue.
Medical Device Sales Representative
Proficient Surgical Equipment
12.2001 - 08.2005
- Launched new devices into the hospital systems for cardiologists, neurosurgeons, spine surgeons, emergency rooms. Provided doctors with clinical data and patient testimony information. Organized doctor seminars and coordinated speakers. Prepared monthly sales reports using MS Excel.
- Assisted and Inservice surgeons the use of product in the Operating room daily.
- Increased revenue year over year to meet quota.
Pharmaceutical Sales Rep
Innovex/Wyeth-Ayerst
11.1998 - 12.2001
- Underwent extensive training on Psychiatric, Gastro, and Cardiovascular products. Developed clients in Internal Medicine, Gastroenterology, Primary Care, and Cardiologists. Distributed direct marketing materials, including sales brochures and product samples. Analyzed competitive products presented as part of sales meetings.
Education
Bachelor of Science - Health Education
Long Island University
Greenvale, NYSkills
- Capital Equipment/LIECA Eye Scope
- Cardiac Thoracic Sternal Closure Systems
- Disposables Operating Room Sales
- Revenue Generation
- Strategic Planning & Execution
- Marketing & Sales
- Relationship Management (Customers, Public, & Suppliers)
- Business Development
- Channel Marketing
- B2B Sales Management
- Marketing Research & Planning
- Product Sales
- Pitch/Presentation
- Sales Closing Methodologies
- Market Penetration Strategies
- Sales Management
- Event/Promotions Management
- Account Manager
- Competitor Analysis
- Policies & Regulatory Compliance (ie Operating Room Standards, OSHA, FDA, etc)
Certification
Professional Training & Certifications — New York State Certification
Timeline
Medical Device Sales Representative
Rebound Medical, Llc. Injury Rehibilitation Equipment
10.2019 - Current
Ambulatory Surgery Center Sales
United Surgical Partners International
08.2013 - 10.2019
Sales/Marketing Representative
Neurological Surgery Group
02.2005 - 08.2013
Medical Device Sales Representative
Proficient Surgical Equipment
12.2001 - 08.2005
Pharmaceutical Sales Rep
Innovex/Wyeth-Ayerst
11.1998 - 12.2001
Bachelor of Science - Health Education
Long Island University