Summary
Overview
Work History
Education
Skills
Anticipatedgraduation
Languages
Timeline
Generic

Jennifer K. Ramirez

Seagoville,TX

Summary

A determined, passionate, and enthusiactic animal lover. Thriving to grow within a workspace, and develop new ideas.

Overview

10
10
years of professional experience

Work History

VETERINARIAN ASSISTANT/ Shift Leader

Banfield hospital
07.2020 - Current


  • Increased clinic efficiency by maintaining clean examination rooms and preparing them for each appointment.
  • Educated pet owners on proper care techniques, fostering strong relationships between clients and their pets.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Contributed to team success by cross-training in reception duties, such as answering phone calls and processing payments.
  • Restrained animals for examination and treatment.
  • Monitored vital signs and provided nursing care for animals.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Supported veterinary staff during emergencies, providing urgent care assistance when needed.

VETERINARIAN ASSISTANT

VIP PETCARE
10.2019 - 06.2020
  • Provided pet owners with excellent customer service and compassionate care for animals.
  • Performed routine procedures such as nail trims, ear cleanings, and grooming services to promote animal health and comfort.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Followed safety protocols for handling animals.
  • Contributed to team success by cross-training in reception duties, such as answering phone calls and processing payments.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Restrained animals for examination and treatment.

Sales Associate/Delivery Driver

Tiffs Treats
01.2018 - 10.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Enhanced customer satisfaction by ensuring timely and accurate deliveries.
  • Achieved high on-time delivery rates through careful route planning and time management skills.
  • Handled cash transactions securely when required for payment-on-delivery orders, maintaining accuracy in financial records.

Telephone Operator

Nielsen Ratings
09.2017 - 01.2018
  • Assisted colleagues with achieving task requirements, aiding team productivity and performance.
  • Maintained accurate records of calls placed and received.
  • Reduced call waiting times by efficiently managing high call volumes and utilizing effective multitasking techniques.
  • Maintained strict confidentiality when handling sensitive information, adhering to both company policies and applicable laws.
  • Maintained a professional tone when assisting callers, ensuring positive experiences for both internal and external customers.

Personal Assistant to the Owner

Personal Employer
05.2017 - 09.2017
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
  • Facilitated smooth business transactions through diligent management of invoices, expense reports, and budget tracking.
  • Used discretion when handling confidential information.

Sales Associate

Sprinkles Cupcakes
01.2015 - 04.2017
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Veterinarian Technology -

Eastfield College
Mesquite, TX
01-2026

High school diploma -

Creekview High School
01.2016

Skills

  • Teamwork
  • Adaptability
  • Proficient in Microsoft
  • Time management skills
  • Effective communication
  • Willingness to learn
  • Patient care
  • Multitasking and organization
  • Strong work ethic

Anticipatedgraduation

Veterinarian Technology, Cedar Valley Community College, Lancaster, TX, 05/01/24

Languages

Spanish
Native or Bilingual
English
Full Professional
Turkish
Limited Working

Timeline

VETERINARIAN ASSISTANT/ Shift Leader

Banfield hospital
07.2020 - Current

VETERINARIAN ASSISTANT

VIP PETCARE
10.2019 - 06.2020

Sales Associate/Delivery Driver

Tiffs Treats
01.2018 - 10.2019

Telephone Operator

Nielsen Ratings
09.2017 - 01.2018

Personal Assistant to the Owner

Personal Employer
05.2017 - 09.2017

Sales Associate

Sprinkles Cupcakes
01.2015 - 04.2017

Veterinarian Technology -

Eastfield College

High school diploma -

Creekview High School

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Jennifer K. Ramirez