Jennifer Krantz
Dell Rapids,SD
Summary
Paraprofessional with strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.
Overview
28
28
years of professional experience
Work History
Paraprofessional
Dell Rapids Public Highschool
08.2014 - 02.2025
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Working with a variety of special need students.
- Helping them to be successful with life skills & academic education.
Stay at Home Mom & Farmer's Wife
Our Children & Their Father
03.2009 - 08.2014
- Completely responsible for my entire family & our cattle. Basically a 24/7 for all of 365 .
Assistant Manager
YMCA
12.2000 - 03.2009
- Responsible for general office maintenance, data entry, and supervising call center staff, which our goal there was to hire primarily people with disabilities, that had a variety of needs and we would strive to not only help them feel confidant their unique roles within our business and ultimately help them become successful with their career. I was also in responsible for our group of Truck Driving Staff.
- Assisted Office Manager with daily. monthly and yearly operations.
- Assisted in conducting performance reviews for all staff.
- Data entry of operation information (Call sheets and Driver Route sheets), bonus information for all staff, etc.
- Assisted with all computer operation utilization of inventories and supplies as needed.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in responding to telephone communication with drivers.
- Responded to customer calls, complaints, suggestions, and feedback.
- Made confirmation and quality control calls as necessary.
- Assisted to fill in for Supervisors or Office Manager as necessary.
- Filled out daily truck reports.
- Completed monthly and year end reports.
- Assisted in yearly staff raises.
- As well as any other duties that would be assigned or written.
- Supervisors: Call Center Office Manager and the Director.
Supervisor
Pizza Hut
01.1997 - 01.1998
- Type of Work: Supervisor
- Reason for Leaving: to attend college
- Ending Salary: $5.35 per hour
- Supervisor's Name: Doris Bruns
- Employer's Address: Pipestone, MN
- Telephone: 1-507-825-5876
Education
GED -
Pipestone Area High
Pipestone, MN1996
Associates - Business
MN West Pipestone Tech
Pipestone, MN06-1998
Skills
- Effective communication
- Computer skills
- Teacher support and collaboration
- Student health and safety
- Documentation
- Emotional support
- Group and individual instruction
- Relationship building
- Social skills training
- Disability awareness
- Conflict resolution techniques
- IEP compliance
- Clerical support
- Activity oversight
- Life skills training
- Social development and integration
- Social integration
- Test proctoring
- Data collection
Timeline
Paraprofessional
Dell Rapids Public Highschool
08.2014 - 02.2025
Stay at Home Mom & Farmer's Wife
Our Children & Their Father
03.2009 - 08.2014
Assistant Manager
YMCA
12.2000 - 03.2009
Supervisor
Pizza Hut
01.1997 - 01.1998
GED -
Pipestone Area High
Associates - Business
MN West Pipestone Tech
YMCA ADVANCEMENT RESPONSIBILITIES FOR OFFICE MANAGER
- Daily: End of the month, Driver's Summary, TR Month Reports, Make maps for drivers, Make out delivery reports, Update board – numbers, route, and date, Answer phones, Assist/fill in for Supervisor when necessary, Contact Viking Vending when necessary, Other duties as assigned or written/per Director
- Weekly: Print out call sheets, Make a list of office supplies that are needed
- Monthly: Birthday list – done for year, TR Month report – monthly bonus, Route schedule, Next time specials – printout, Make out Agenda for monthly Supervisor meetings, Make The Board schedule for Supervisors for routes, Make monthly calendars for Supervisors, Move and recycle call sheets, Prepare Sioux Falls maps for drivers
YMCA ADVANCEMENT RESPONSIBILITIES FOR ASSISTANT MANAGER
- Daily: Answer phones, Assist/fill in for Supervisor as necessary, Meet with Supervisor/Manager to update, Other duties as assigned or written/per Office Manager or Director
- Weekly: Absences, Total timecards – get ready for payroll, P-Summary, Print out call sheets
- Monthly: Absence Report & Monthly Bonus, Monthly 15 dollar 2008 & Yearly report, Make folders for call sheets and routes
Disclaimer
I hereby certify that all statements made in this application are true and complete. If I am employed, I understand that any false statement made on this application shall be considered sufficient cause for dismissal. I understand that all permanent, full-time employees are required to participate in the YMCA Retirement Program.
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