Jennifer Krebs
Concord,CA
Summary
Highly organized and detail-oriented professional with experience in sales and customer service roles. Skilled in managing and organizing complex tasks, prioritizing competing demands, and delivering outstanding results in fast-paced and deadline-driven environments. Possesses excellent communication, problem-solving, and leadership skills with a strong focus on delivering exceptional service.
Overview
21
21
years of professional experience
Work History
Homemaker
N/A
07.2012 - Current
- Successfully demonstrates strong time management skills while balancing demands of raising two homeschooled children and managing household
- Efficiently planned and organized daily schedules and household tasks
- Implementing time-saving strategies, such as meal planning and delegation of household chores, to increase efficiency and productivity
- Ability to motivate and guide others towards common goals, such as developing routines and schedules that promote efficiency and productivity within household
- Provided one-on-one academic support to students in homeschool setting, focusing on developing critical thinking and problem-solving skills, as well as providing feedback and support on assignments and projects
- Utilized variety of teaching strategies and techniques to support students with diverse learning needs, including students with learning differences, gifted and talented students.
- Self-motivated, with a strong sense of personal responsibility.
Leasing Consultant
The Cliffs at 6th Avenue West
03.2011 - 07.2012
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Closely followed latest trends and news in real estate industry
- Pre-screened applicants for lease and negotiated lease terms with leasing company
- Tackled critical situations with problem-solving skills
- Creatively designed marketing materials and ads
- Systematically maintained current resident files
- Distributed all company or community-issued notices
- Consistently communicated with prospects and residents.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Customer Service Supervisor
Whole Foods Market
06.2008 - 03.2011
- Actively manage workflow on front end of store
- Attentive to customer needs
- Assisted in training new Team Members
- Created labor schedules to leverage productivity
- Developed incentives, learning, and fundraising programs
- Upheld Team Member safety and security standards.
Operations Consultant/Cast Member
Sephora
10.2007 - 09.2008
- Animations/Décor, product placement, and updates
- Shipment lead
- Knowledge of makeup, skincare, fragrance, and industry trends to promote sales and customer satisfaction
- Make-up artistry
- Loss Prevention.
Sales Agent
Ryness Company
09.2006 - 07.2007
- Professionally greet, qualify, demonstrate, and sell new homes
- Collect and review necessary documentation from clients and third-party vendors
- Prepare escrow instructions, settlement statements, and other documents
- Submit weekly escrow reports
- Tactfully enhance marketing efforts.
Sales Agent
Grand Sierra Resort and Casino
02.2006 - 07.2006
- To effectively sell 825-unit, 1st phase Grand Sierra Hotel Condominium development project
- Maintained and increased product knowledge to provide accurate information to potential buyers about resort's properties, amenities, and surrounding areas
- Called leads & follow up with potential buyers
- Constantly worked as a team to support and maintain product vision
- Enhanced market efforts
- Serving client needs.
Home Equity Consultant
Equity Line Financial
02.2005 - 01.2006
- Assembled marketing to Realtors for their clients
- Review loan applications and supporting documents to ensure completeness and accuracy
- Prepare loan packages for underwriting and funding
- Communicate with customers to request any missing documentation and keep them informed of loan process
- Collaborate with underwriters, loan officers, and other team members to ensure loans are processed and packaged efficiently
- Assist with other administrative tasks as needed.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
Assistant Marketing Manager
Financial Title Company
10.2003 - 02.2005
- Visit client offices and follow up with client's needs
- Designed realtor flyer templates
- Accurate data entry and record keeping
- Arranged property profiles
- File and organize documents, both paper and electronic
- Coordinated meetings and maintained office calendar.
Skills
- Organizational Management
- Attention to detail
- Self-directed
- Teaching
- Flexible and Adaptable
- Proficient in Microsoft Word and Excel, adept at creating documents and spreadsheets Possess basic HTML knowledge for web development tasks
Timeline
Homemaker
N/A
07.2012 - Current
Leasing Consultant
The Cliffs at 6th Avenue West
03.2011 - 07.2012
Customer Service Supervisor
Whole Foods Market
06.2008 - 03.2011
Operations Consultant/Cast Member
Sephora
10.2007 - 09.2008
Sales Agent
Ryness Company
09.2006 - 07.2007
Sales Agent
Grand Sierra Resort and Casino
02.2006 - 07.2006
Home Equity Consultant
Equity Line Financial
02.2005 - 01.2006
Assistant Marketing Manager
Financial Title Company
10.2003 - 02.2005