Jennifer Krejci

• Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
• Provided customer service and support to clients regarding banking products and services.
• Researched customer inquiries regarding account balances, interest rates, fees.
• Performed special services for customers, ordering bank cards and checks.
• Processed Payments for Clients

As a Marketing Agent I was responsible for promoting and advertising the company products and services with a target to enhance sales of the company. Day to day job responsibilities included qualifying Blue Green

Owners as well as Non- Owners (potential owners) for services and updates. Answered phone calls, provided information and connected callers to appropriate personnel. Gathered, entered and updated data to maintain departmental records and databases.

• Generate and prepare sales contracts
• Generate special reports and analysis as required and/or requested
• Verify credit for clients
• Assist sales and marketing team with tasks needed
• Ensure that sales representatives understand and comply with company policy and standards.
  
• Communicate clearly with all leadership and Dept team members
• Partnered with team members to identify and address challenges or opportunities.
• Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
• Identified operational and performance issues and worked with managers to resolve concerns.