Jennifer Krevinghaus
BENTLEY,Michigan
Summary
Diligent and responsible employee with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
29
29
years of professional experience
Work History
Instructional Support Staff
Bay Arenac ISD
08.2013 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Child Caregiver
Kidz Korner
10.2005 - 08.2009
- Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Enhanced children's social skills by organizing group activities and promoting teamwork.
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Assisted with homework completion, reinforcing subject matter comprehension and academic success.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
- Assisted in potty training and other daily hygiene activities to support child development.
- Worked with children to develop good cognitive, physical and language skills.
- Developed age-appropriate activities and crafts to engage children.
- Utilized positive reinforcement techniques to encourage good behavior.
- Provided emotional support and guidance to children during difficult times.
- Encouraged children to develop healthy social and emotional skills.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Implemented daily routines and activities to stimulate and engage children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Provided support and guidance to children in conflict resolution.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Encouraged children's emotional and social development.
- Assisted in potty training and toilet hygiene.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Responded to inquiries from parents and guardians.
- Logged information regarding naps, feedings, and any medications administered.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Self-employed Housekeeper
Self
01.2004 - 08.2009
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Dusted picture frames and wall hangings with cloth.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disinfected and mopped bathrooms to keep the home sanitary and clean.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Completed special housekeeping actions such as turning mattresses on set schedule. as well as inside and outside of windows and interior and exterior doors.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Returned emptied garbage receptacles to proper locations.
- Polished fixtures to achieve professional shine and appearance.
- Operated electronic backpack vacuums and floor sweepers.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with each homeowner.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Teller
TCF Bank
05.2000 - 03.2001
- Referred customers to other banking departments for specialized services.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained friendly and professional customer interactions.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Assisted customers with banking needs and inquiries.
- Cross-sold credit cards, loans and other bank products.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Maintained accurate records of customer transactions in line with bank procedures.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Executed wire transfers, stop payments and account transfers.
- Established rapport with new clients to increase satisfaction and loyalty.
Cashier Crew Member
McDonald's Restaurant
02.1996 - 05.1998
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Washed dishes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Addressed customer needs and made product recommendations to increase sales.
- Processed refunds and exchanges in accordance with company policy.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
Education
Bachelor of Early Childhood Care And Education - Early Childhood Care And Education
Ferris State University
Big Rapids, MI12-2025
Child Development - Child Development
Delta College
Bay City, MI05-2021
High School Diploma -
Pinconning High
Pinconning, MI05-1998
No Degree - Graphic Arts
Bay Arenac Skill Center
Bay City, MI05-1998
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
Timeline
Instructional Support Staff
Bay Arenac ISD
08.2013 - Current
Child Caregiver
Kidz Korner
10.2005 - 08.2009
Self-employed Housekeeper
Self
01.2004 - 08.2009
Teller
TCF Bank
05.2000 - 03.2001
Cashier Crew Member
McDonald's Restaurant
02.1996 - 05.1998
Bachelor of Early Childhood Care And Education - Early Childhood Care And Education
Ferris State University
Child Development - Child Development
Delta College
High School Diploma -
Pinconning High
No Degree - Graphic Arts
Bay Arenac Skill Center
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