Jennifer Krienke
Cedar Park,TX
Summary
Performance-oriented leader offering exceptional record of achievement over 20-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
10
10
years of professional experience
Work History
Community Manager
NorthStar Georgetown
03.2023 - Current
- Completed financial audit upon arrival to assist to with vendors and invoice submittals
- Help promote community though attendance at Chamber events, community outreach, and senior seminars
- Worked on executing needing capital projects and obtaining proposals for additional projects and annual maintenance
- Held one on one meetings with residents regarding renewals, resident retention, and assisting in resolving and concerns
Community Manager
Kairoi
05.2022 - 03.2023
- Finalist for Property of the Year during clubhouse and apartment renovations
- Achieved occupancy growth from 88% to 98%
- Assisted in maintaining scheduling of 33 unit interior and clubhouse renovations which was comprised of meeting with construction, selecting units, adjusting rents as needed due to renovation premiums
- Conducted regular inspections to identify needed improvements and maintain highest standards
- Completed daily,weekly, and monthly reports and completed budgeting for 2023 year
Community Manager
NorthStar Georgetown
09.2020 - 05.2022
- Manage operations and leasing of 210 Active 55+ living apartment homes
- Organized and participated in Town Hall meetings on Quarterly basis to give residents opportunity to ask questions and provide forum for issues to be addressed
- Trained and motivated Sales Team and Operations Team to ensure the success of the asset
- Increased occupancy per lease up budget by collaborating with management and owners on marketing initiatives, business plans and resident event programming
- Responsible for interior and exterior punch acceptance and worked closely with construction company and Project Manager to ensure satisfaction of ownership
Property Manager
Park At Crystal Falls- Allied Orion Group
03.2020 - 09.2020
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Communicated effectively with owners, residents and on-site associates
- Successfully maintained occupancy and met income goals during Covid 19 pandemic
- Successfully staffed multiple positions and promoted associate from within
General Manager
Capstone Real Estate Services Inc.
10.2015 - 03.2020
- Successfully leased up class A 448 unit in 2 phases with 2nd phase completion in 9 months
- Worked closely with RVP to ensure success of community and others outside of my portfolio while a General Manager
- Oversaw 6 communities as RM including conventional, affordable, senior/affordable, and class A conventional/townhomes
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
- Analyzed and evaluated monthly and quarterly financial statements
- Handled disciplinary actions and performance reviews
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements
- Developed annual operating budgets, forecasts, as well as sales and marketing plans
- Prepared specifications, solicited bids and approved subcontracts for building services
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market
- Maximized rental income while minimizing expenses through effective planning and control
- Promoted positive company and owner relationships through proactive attention to concerns
Property Manager
Meritage Steiner Ranch- Greystar/Steadfast
06.2014 - 10.2015
- Effectively manage 502 unit community under 2 management companies from 08/2012-08/2013 and 06/2014-10/2015
- Assist in managing and scheduling over a $5 million renovation budget including exteriors and interiors utilizing sub contractors
- Created and implemented budget and capital expense plan within 30 days of being onsite
- Managed a team of 14 including 6 office and 8 maintenance team members. In addition, served as the host for Virginia College summer internship program
- Analyzed and evaluated weekly, monthly, and quarterly financial statements
- Minimized vacancy periods by collaborating with upper management and building owners to strategize improvements to marketing initiatives, business plans, and tenant outreach programs
- Kept meticulous records of all correspondence between management and residents
- Coordinated model, guest suites and clubhouse renovations with designer to ensure completion
- Hired and assisted with internal candidate growth including team members being placed in positions of leasing Manager, Maintenance Supervisor, Assistant Manager, Maintenance Technicians, and Software Support
Education
Bachelor of Arts - Communications
Southwestern University
Georgetown, TX05.2001
Skills
- Weekly and Monthly Financial Reports including Variance Reports and Executive Summaries
- Budget Implementation, forecasting, lease-up strategizing
- Team Development and Training
- Experienced in due diligence, property takeovers, multi million dollar renovation management
- Capital Project Management
- Accounts Payables/Receivables utilizing Nexus and Ops Technology
- Computer skills including: One-site, Yardi, YieldStar, Lexis, Nexus, OPS, Property Solutions, Real Bridge, Blue Moon, AMSI, MRI, Outlook Software, and email
Timeline
Community Manager
NorthStar Georgetown
03.2023 - Current
Community Manager
Kairoi
05.2022 - 03.2023
Community Manager
NorthStar Georgetown
09.2020 - 05.2022
Property Manager
Park At Crystal Falls- Allied Orion Group
03.2020 - 09.2020
General Manager
Capstone Real Estate Services Inc.
10.2015 - 03.2020
Property Manager
Meritage Steiner Ranch- Greystar/Steadfast
06.2014 - 10.2015
Bachelor of Arts - Communications
Southwestern University