Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Kuhn

Wake Forest,NC

Summary

Organized leader with expertise in operational efficiency and achievement of business objectives. Demonstrated proficiency in financial reporting and project management, emphasizing effective prioritization and communication skills. Committed to continuous learning and professional growth.

Overview

13
13
years of professional experience

Work History

Office Manager

AE Commercial Property Maintenance (Asphalt Enterprises)
Raleigh, North Carolina
10.2023 - Current
  • Directed and coordinated multiple departments to fulfill project requirements and delegate operations for timely execution.
  • Streamlined office efficiency by implementing standardized systems, procedures, and policies.
  • Prepared financial reports, scheduled meetings, coordinated events, and arranged business travel for management.
  • Produced thorough, accurate and timely reports of project activities.
  • Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.

Assist Office Manager & Coordinator

Horizon Services DBA Schwartz Plumbing
Raleigh, North Carolina
12.2020 - 10.2023
  • Cultivated positive team culture through open communication and collaboration, boosting performance and morale.
  • Managed accounts receivable by processing payments, issuing invoices, and following up on overdue amounts.
  • Oversaw accounts payable, ensuring accurate financial reporting by verifying vendor invoices and reconciling statements.
  • Assigned and dispatched technicians based on skillset and job requirements to enhance field productivity and customer satisfaction.
  • Acted as liaison between company and subcontractors/vendors to facilitate seamless coordination and job execution.
  • Obtained utility locates, permits, and inspections in compliance with local, county, and state regulations.
  • Monitored performance metrics including cost, timeline, quality control, and customer satisfaction levels.
  • Maintained a detailed database of project information including budgeting, resources and deliverables.

Financial Coordinator

Crabtree Valley Dental
Raleigh, North Carolina
07.2016 - 12.2020
  • Called insurance companies to find pertinent information regarding policies and payment benefits.
  • Submitted insurance claims and benefit estimations to maximize reimbursement.
  • Effectively communicated answers regarding billing, treatment and scheduling by phone and in-person.
  • Applied patient and insurance payments in accounts receivable, ensuring accurate balance tracking.
  • Reviewed financial documents such as invoices, purchase orders, contracts.
  • Generated various types of reports related to revenue, expenses, cash flow projections.
  • Tracked aging reports of unpaid claims and took corrective action when necessary.
  • Analyzed accounts receivable and accounts payable aging reports to ensure timely payment of invoices.

Patient Care Coordinator

Cusumano Oral Surgery & Implant Center
Leigh, North Carolina
02.2012 - 07.2016
  • Reviewed patient accounts to ensure accuracy in payment collection and recording in accounts receivable system.
  • Verified Medicaid and private insurance coverage to present clear patient treatment plans.
  • Managed high-volume, multi-line phone system; scheduled and confirmed appointments to minimize no-shows.
  • Provided assistance to customers who had difficulty understanding their bill or making payment arrangements.
  • Collaborated with billing staff to ensure timely filing of claims.
  • Maintained accurate records of all transactions for auditing purposes.
  • Generated monthly reports detailing outstanding balances, delinquent accounts, and collection activity results.

Education

Associate of Arts - Humanities

Onondaga Community College
Syracuse, NY
01.2012

Some College (No Degree) - Zoology

North Carolina State University
Raleigh, North Carolina

High School Diploma -

Cary High School
Cary, North Carolina

Skills

  • QuickBooks and Google Workspace
  • Microsoft Office Suite
  • Fleet management
  • OSHA compliance
  • Permitting and regulations
  • Clear oral and written communication
  • Resource management
  • Adaptability and flexibility
  • Office management software
  • Process improvement
  • Time management
  • Vendor negotiation
  • Document oversight
  • Attention to detail
  • Problem solving
  • Event planning and execution
  • Prioritization of tasks

Timeline

Office Manager

AE Commercial Property Maintenance (Asphalt Enterprises)
10.2023 - Current

Assist Office Manager & Coordinator

Horizon Services DBA Schwartz Plumbing
12.2020 - 10.2023

Financial Coordinator

Crabtree Valley Dental
07.2016 - 12.2020

Patient Care Coordinator

Cusumano Oral Surgery & Implant Center
02.2012 - 07.2016

Associate of Arts - Humanities

Onondaga Community College

Some College (No Degree) - Zoology

North Carolina State University

High School Diploma -

Cary High School

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