Jennifer LaCasse
Copper City
Summary
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sale Representative
AT&T
03.2021 - 02.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Lead Teacher
BHK Child Development Board
11.2019 - 07.2021
- Worked alongside my co teacher with a 4 to 1 child to teacher ratio per classroom
- Began my career at the BHK Ryan Center and months later was then offered a position at BHK's Little Red Schoolhouse
- Demonstrated professionalism with weekly training
- Acquired CPR certification
- Connected families with support services as needed
Walmart Pharmacy
Walmart
11.2017 - 09.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Our Lady Of Mercy (Green Tree)
Mitzi Dube
06.2012 - 07.2014
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
Education
In college - Natural Resources
Gogebic Community College
Houghton, MI03.2025
Skills
- Sales Expertise
- Educational Curriculum Design
- Developmental Support for Toddlers
- Resource Coordination Skills
- Early childhood education
- Effective Communication
- Effective Negotiation Skills
- Customer Engagement Through Telemarketing
- Educational Instruction
Certification
- Driver's License
- Infant & Toddler Certification
- SIDS Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Sale Representative
AT&T
03.2021 - 02.2022
Lead Teacher
BHK Child Development Board
11.2019 - 07.2021
Walmart Pharmacy
Walmart
11.2017 - 09.2018
Our Lady Of Mercy (Green Tree)
Mitzi Dube
06.2012 - 07.2014
In college - Natural Resources
Gogebic Community College
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