Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Laine

Hamilton

Summary

Experienced and results-driven professional with a proven track record in management and team leadership. Strong ability to analyze complex problems, and effectively communicate with peers at all levels. Adept at fostering collaborative relationships and driving cross-functional teams to achieve organizational objectives. Seeking a challenging role where expertise can be leveraged to contribute to the success of a dynamic organization.

Overview

7
7
years of professional experience

Work History

Assistant Site Manager

Tidal Wave Auto Spa
09.2024 - Current
  • Maintained a safe work environment by implementing strict safety protocols and conducting regular inspections.
  • Oversaw daily progress and ensured tasks were completed on schedule, resulting in timely project completion.
  • Continuously reviewed processes for areas of improvement opportunities that ultimately led to increased overall operational efficiency at job sites.
  • Managed payroll documentation for department with approval over time cards and leave.

Warehouse Associate

Bargain Hunt
02.2024 - Current
  • Demonstrate strong work ethics, adaptability, and punctuality while swiftly learning and excelling in warehouse operations
  • Work seamlessly with team members to improve operational efficiency and maintain a safe, organized warehouse environment
  • Strong customer service skills while handling customer transactions at register

Customer Service

PNE Pizza
02.2024 - Current
  • Drive customer satisfaction through timely service, effective communication, ensuring repeated business
  • Work closely with team members to provide seamless service, fostering a supportive environment and enhancing overall customer experiences
  • Engage customers with a positive attitude, ensuring a welcoming atmosphere and consistently exceeding service expectations

Lead Generation

Top Gun Sales Performance
07.2019 - 08.2020
  • Recognized by management for providing exceptional customer service
  • Maintained open communication with team members resulting in successful project outcomes
  • Provided excellent service and attention to customers through phone conversations
  • Prioritized and organized tasks to efficiently accomplish sales goals
  • Identified needs of customers promptly and efficiently
  • Worked with cross-functional teams to achieve goals

Supervisor

RDI Marketing
01.2018 - 04.2019
  • Monitored employee productivity levels on a regular basis to identify areas of improvement
  • Trained, mentored, coached, and evaluated employee productivity to provide constructive feedback and coaching
  • Set specific goals for projects to measure progress and evaluate end results
  • Reviewed reports from subordinate staff members before submitting them to senior management
  • Tracked progress on projects and provided timely feedback to staff members
  • Identified and corrected performance and personnel issues to reduce impact to business operations

Education

Addiction Counselor CE
Online

GED -

Green River Community College
Auburn, WA
08.1998

Skills

  • Team Building
  • Customer Service
  • Sales Development
  • Lead Generation
  • Documentation
  • Staff Training
  • Problem Solving

Timeline

Assistant Site Manager

Tidal Wave Auto Spa
09.2024 - Current

Warehouse Associate

Bargain Hunt
02.2024 - Current

Customer Service

PNE Pizza
02.2024 - Current

Lead Generation

Top Gun Sales Performance
07.2019 - 08.2020

Supervisor

RDI Marketing
01.2018 - 04.2019

Addiction Counselor CE

GED -

Green River Community College

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Jennifer Laine