JENNIFER LAMICELA
Barnegat,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Onboarding Specialist
Innova Solutions (Diversant)
02.2022 - 01.2024
- Work closely with Sales & Recruiting teams to onboard candidates
- Email candidates their onboarding and Form I9 packets for completion
- Submit background checks/drug screens based on client requirements to the candidate
- Speak with candidates explaining the beginning and end steps of the onboarding process
- Provide daily onboarding status email updates to the candidate, sales and recruiting team during the candidate's onboarding process
- Update client specific playbooks as needed with the client requirements for onboarding
- Collect photo Id's and complete the Form I9/E-Verify process
- Set up background checks and drug screens based on the client's specific needs
- Conduct client audits on request.
Medical Biller, Reimbursement Coordinator
Americare Pharmaceutical Services Inc.
01.2019 - 01.2021
- Created insurance claims with up to 70 cases per day
- Invoiced and settled patient's private pay accounts
- Spoke with patients to fulfill their incontinence orders
- Spoke with insurance companies to get patient's claims paid
- Wrote appeal letters to insurance companies to fight for payments
- Oversee all outstanding invoices with collections company
- Responsible for processing payments, adjustment and denials according to NYS Guidelines
- Faxed over patients incontinence supply orders to be signed by their doctor
- Responsible for billing over $20,000 in monthly CHAA's and following up with monthly invoicing.
Office Manager, Corporate Real Estate Group
Blackbaud, Inc. / Smart Tuition
01.2017 - 01.2019
- Provided administrative support for the entire office, including ordering office supplies, coordinating all office branding, and ordering of conference room furniture
- Coordinated space occupancy planning
- Directed the Culture Committee Team
- Planned and managed company events including the company picnic and inter-office events
- Negotiated deals and managed relationships with multiple supply vendors
- Responsible for keeping a monthly budget of all expenses
- Responsible for onboarding all new employees
- Scheduled conference room bookings for meetings.
Executive Assistant, Senior Vice President of Account Management
Blackbaud, Inc. / Smart Tuition
01.2015 - 01.2017
- Provided administrative support for the department president, vice presidents, and Account Management team pre-and post-acquisition
- Collaborated with the Blackbaud Compliance team to ensure all client tax information was accurate and up-to-date
- Participated in multiple meetings with Blackbaud executives to discuss procedures for onboarding new clients
- Worked with Blackbaud recruiting team to review potential candidates
- Trained with Blackbaud recruiting on Workday to become Workday admin for office.
Executive Assistant, SVP & VP of Account Management
Blackbaud, Inc. / Smart Tuition
01.2010 - 01.2015
- Set up and assigned new client schools to the Account Management/Implementation team
- Created custom school reports and dashboards using Salesforce to assist Account Managers with their monthly activity
- Updated weekly attrition report for VP, SVP, CFO, and President of Smart Tuition to reflect client churn
- Assisted Account Managers with projects given to them by their clients
- Created job postings, reviewed resumes, and initiated first phone interviews for applicants
- Onboarded new hires including sending offer letters, setting up new hire paperwork
- Managed employer accounts on Monster.com, Glassdoor, HireVue, and LinkedIn, and assisted with video interview reviewing and offer letters for potential candidates and new hires
- Coordinated all team building outings, including company retreats outside of the office
- Assisted Account Managers with their travel arrangements for client visits
- Managed team of summer temp employees, which included interviewing, hiring, assigning projects and approving all timesheets
- Processed expense reports for SVP
- Assisted with reception duties when needed.
Alternate Legal Secretary
Sutherland Asbill and Brennan
01.2007 - 01.2010
- Maintained firm's legal library
- Worked at the reception desk when needed
- Assisted attorneys from our out of state offices with any administrative needs
- Coordinated travel
- Edited legal documents
- Worked on monthly reports for the firm's top clients
- Submitted expense reports
- Assisted the Office Manager with a variety of projects as needed
- Filed all legal documents for attorneys and paralegals.
Legal Secretary for Partner & Senior Attorney of Trust and Estates
Sills Cummis
01.2005 - 01.2007
- Edited Wills, Power of Attorney Documents and Trusts
- Managed Outlook Calendars and emails
- Answered all incoming calls
- Scheduled appointments with clients
- Filed all legal documents for attorneys and paralegals.
Education
Certification in Office Administration - Secretarial Studies And Office Administration
Grace Institute
New York, NYResidential Real Estate License - Real Estate
Weichart School of Real Estate
Aberdeen, NJSkills
- Customer Service
- Organizational Skills
- Multitasking Abilities
- Microsoft Office
- Google Drive
- Organization
- Organization and Time Management
- Project Planning
Timeline
Onboarding Specialist
Innova Solutions (Diversant)
02.2022 - 01.2024
Medical Biller, Reimbursement Coordinator
Americare Pharmaceutical Services Inc.
01.2019 - 01.2021
Office Manager, Corporate Real Estate Group
Blackbaud, Inc. / Smart Tuition
01.2017 - 01.2019
Executive Assistant, Senior Vice President of Account Management
Blackbaud, Inc. / Smart Tuition
01.2015 - 01.2017
Executive Assistant, SVP & VP of Account Management
Blackbaud, Inc. / Smart Tuition
01.2010 - 01.2015
Alternate Legal Secretary
Sutherland Asbill and Brennan
01.2007 - 01.2010
Legal Secretary for Partner & Senior Attorney of Trust and Estates
Sills Cummis
01.2005 - 01.2007
Certification in Office Administration - Secretarial Studies And Office Administration
Grace Institute
Residential Real Estate License - Real Estate
Weichart School of Real Estate