Jennifer Lampley
Enable Comp
Lewisburg,TN
1
Certification
2027
years of professional experience
Results-driven Senior II Revenue Specialist at Enable Comp with expertise in revenue cycle management and problem resolution. Proven track record in maximizing claims recovery and mentoring peers. Detail-oriented with strong computer skills, adept at navigating complex insurance processes to enhance operational efficiency and customer satisfaction.
Work History
Senior II Revenue Specialist
4 Years- Verify insurance eligibility, bill claims, follow up, and collect the maximum amount of revenue
- Review appeal and resolve denied or rejected claims
- Contact patients to obtain coordination of benefits to resolve denied claims
- Mentor newly hired coworkers and collaborate with fellow employees
- Shadowed supervisor to observe leadership workflows, responsibilities, and decision-making processes.
- Follow HIPAA laws and take part in yearly mandatory training
- Contributed to emerging leadership program through cross-employee collaboration on a group project that aligned with company priorities.
Business Manager/title Clerk
11 Months- Process complete and review paperwork to finalize sales
- Presented extended service plans, auto quote gap insurance, and dealership-beneficial product offerings.
- Handle registration of motorcycles to be titled and submitted data to the states department of motor vehicles
- Organize and maintain all pending title work
- Oversee and upheld company compliance program, standards, and support
Office Assistant
2 Years 8 Months- Maintain organized warehouse facility and retail store
- Tracked incoming and outgoing inventory.
- Processed purchase orders and invoices.
- Maintained shipment files and completed yearly inventory.
- Processed monthly bills and mailed invoices to customers for payment.
- Received customer payments and paid company expenses
Senior Underwriter
- Applied knowledge of underwriting guidelines maintaining compliance with state regulations and company standards.
- Made decisions on acceptance, rejection or modification of business proposals.
- Reviewed, classified, coded and rated applications.
- Identified possible risks and recommended solutions.
- Supported agents with subject matter expertise in risk evaluations.
- Developed and maintained strong relationships with customers and agents
- Handled customer questions and concerns to maintain customer satisfaction.
- Applied knowledge of standard criteria to approve or reject applications.
- Tracked the progress of all outstanding insurance claims.
- Calculated premiums and established payment methods for sales.
- Conducted annual reviews of existing policies to update information.
- Delivered umbrella liability training to new agents to support agent onboarding and compliance.
Education
P&C Insurance License - Insurance
Skills
Epic
Policy development
Personable
Cross-selling
Problem resolution
Revenue cycle
Time management
Computer savvy
Quality assurance
Detail oriented
Automation understanding
Certification
- P&C license
- Continuing education through Web CE
Timeline
Senior II Revenue Specialist
Enable Comp
10.2022 - CurrentRead More
Business Manager/title Clerk
Harley Davidson of Columbia
11.2021 - 10.2022Read More
Office Assistant
R.R. Sales
03.2019 - 11.2021Read More
Kaplan Career
P&C Insurance License from Insurance
Read More
Senior Underwriter
Tennessee Farm Bureau
Aug 2000 - Sep 2018Read More