Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jennifer LaRosa

Kings Park

Summary

Dynamic communications professional with a proven track record at Northwell Health, excelling in crisis communications and team development. Successfully lead a switchboard team, enhancing operational efficiency and ensuring effective emergency response. Skilled in problem-solving and adaptable to fast-paced environments, driving impactful results in high-stakes situations.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Lead Enterprise Communications Assistant

Northwell Health
03.2017 - Current
  • Manage switchboard team ensuring smooth operations.
  • Scheduling
  • Communicate hospital emergency codes
  • Coaching and training
  • Monitor multiple hospital alert systems
  • Work with emergency management department

Inventory /Shift Supervisor

Best Buy
09.2008 - 12.2016
  • Supervised team of 15, ensuring adherence to safety protocols and operational standards.
  • Managed scheduling and staffing, optimizing workforce productivity during peak hours.
  • Conducted training sessions for new employees, enhancing onboarding processes and team cohesion.
  • Implemented process improvements that reduced downtime and increased overall efficiency.

Education

High School Diploma -

Commack High School
Commack, NY
06-2003

Skills

  • Crisis communications
  • Team development
  • Problem-solving
  • Time management
  • Decision-making
  • Adaptability and flexibility

Certification

  • CNA - Certified Nursing Assistant

Languages

Spanish
Professional Working

Timeline

Lead Enterprise Communications Assistant

Northwell Health
03.2017 - Current

Inventory /Shift Supervisor

Best Buy
09.2008 - 12.2016

High School Diploma -

Commack High School

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