Jennifer Larrivee
Farmersville,TX
Summary
Experienced mortgage loan professional with a strong track record in processing loans for top lending institutions. Expertise includes client engagement, loan need assessment, and presenting tailored financial solutions. Proven ability to manage the lending process effectively, ensuring comprehensive documentation and successful loan closures. Recognized for exceptional time management, organizational skills, and cross-functional collaboration that drive team success and exceed KPIs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Loan Officer Assistant
Highlands Residential Mortgage
Allen , TX
09.2024 - 01.2025
- Liaised between borrowers and realtors, title companies and loan company management.
- Worked with third-party vendors to address and clear loan closing requirements.
- Compiled and verified financial documents necessary for loan processing.
- Analyzed financial statements to ensure compliance with bank policies and procedures.
- Checked applicant credit, personal references and employment histories.
- Answered questions from both internal staff members as well as external customers regarding the status of their loans.
Mortgage Loan Processor
Point Mortgage
Chula Vista, CA
03.2024 - 09.2024
- Checked applicant credit, personal references and employment histories.
- Updated and informed clients about the status of their loan applications regularly.
- Performed quality control checks on processed loans to ensure accuracy and completeness.
- Educated clients regarding guidelines and adjustments of loan contracts and packages.
- Collaborated with closing agents to schedule and prepare for loan closings.
- Ordered appraisals and title services on behalf of borrowers when necessary.
- Managed pipeline of loan applications to ensure efficient processing.
- Reviewed loan applications and verified accuracy of borrower information.
Operations Analyst
Fannie Mae
Plano, TX
10.2022 - 12.2023
- Developed and implemented operational strategies for optimizing efficiency, improving customer service, and reducing costs.
- Analyzed operational performance to identify pain points and provided actionable solutions to management.
- Developed training materials for staff members on operational procedures.
- Analyzed and documented existing business processes to identify inefficiencies and recommend process improvements.
- Implemented quality control measures to ensure adherence to established standards.
Sr Loan Processor
Point Mortgage
Chula Vista, CA
08.2020 - 08.2022
- Checked applicant credit, personal references and employment histories.
- Updated and informed clients about the status of their loan applications regularly.
- Performed quality control checks on processed loans to ensure accuracy and completeness.
- Educated clients regarding guidelines and adjustments of loan contracts and packages.
- Collaborated with closing agents to schedule and prepare for loan closings.
- Ordered appraisals and title services on behalf of borrowers when necessary.
- Managed pipeline of loan applications to ensure efficient processing
Sr. Loan Processor
First Bank
Plano, Texas
01.2020 - 07.2020
- Checked applicant credit, personal references and employment histories.
- Updated and informed clients about the status of their loan applications regularly.
- Performed quality control checks on processed loans to ensure accuracy and completeness.
- Educated clients regarding guidelines and adjustments of loan contracts and packages.
- Collaborated with closing agents to schedule and prepare for loan closings.
- Ordered appraisals and title services on behalf of borrowers when necessary.
- Managed pipeline of loan applications to ensure efficient processing.
Sr Loan Processor
Colonial Savings F.A
Addison, TX
04.2019 - 01.2020
- Evaluated financial statements and contacted institutions and customers to clarify details.
- Collaborated closely with underwriters when reviewing files for final approval.
- Presented loan and repayment schedules to customers.
- Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
- Maintained accurate records of all closed loans in accordance with company policy.
- Reviewed initial client documentation to structure and submit loan package.
- Interviewed applicants to identify needs and evaluate eligibility for loans or mortgages.
Sr Loan Processor
KBHS Home Loans
Irving, Texas
04.2019 - 11.2019
- Checked applicant credit, personal references and employment histories.
- Updated and informed clients about the status of their loan applications regularly.
- Performed quality control checks on processed loans to ensure accuracy and completeness.
- Educated clients regarding guidelines and adjustments of loan contracts and packages.
- Collaborated with closing agents to schedule and prepare for loan closings.
- Ordered appraisals and title services on behalf of borrowers when necessary.
- Managed pipeline of loan applications to ensure efficient processing.
Sr Loan Processor
Eagle Home Mortgage, LLC
Tempe, AZ
06.2016 - 12.2018
- Prepared and submitted detailed loan packages to the underwriting department for approval.
- Identified potential issues in loan files and worked with team members to devise solutions.
- Provided training sessions on new policies or procedures related to mortgage products offered by the company.
- Verified credit reports for accuracy and completeness prior to loan approval.
- Coordinated appraisal orders and reviewed appraisal reports for accuracy and compliance.
- Conducted verification of employment, income, and deposits to support loan decisions.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Developed relationships with real estate agents and brokers to increase referral business.
- Reviewed and verified loan application documents for completeness and accuracy.
- Monitored and ensured timely processing of loan applications to meet closing dates.
- Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.
- Calculated income, assets and liabilities to meet lender requirements.
- Updated and balance the Closing Disclosure with Title
Sr Loan Processor /Loss Mitigation Specialist
Chase Bank
Tempe, AZ
02.2008 - 07.2015
- Negotiated terms of the loan agreement between lender and borrower.
- Presented loan and repayment schedules to customers.
- Interviewed applicants to identify needs and evaluate eligibility for loans or mortgages.
- Calculated income, assets and liabilities to meet lender requirements.
- Prepared and submitted detailed loan packages to the underwriting department for approval.
- Processed loan documents in a timely manner to meet closing deadlines.
- Performed detailed credit analysis to assess borrowers' ability to repay loans.
- Assembled and compiled documents for loan closings.
- Reviewed initial client documentation to structure and submit loan package.
- Scanned and uploaded loan and related documents into system.
- Checked approvals against established bank and government lending standards.
- Researched relevant laws and regulations related to lending practices in order to remain compliant with industry standards.
- Managed conditions sent from underwriting departments.
- Provided training sessions on new policies or procedures related to mortgage products offered by the company.
Education
Some College (No Degree) - Business Management
Collin College
McKinney, TXSkills
- Mortgage Lending Processes
- Documents & Records
- Account Management
- Fannie & Freddie
- FHA & VA Guidelines
- Loan Applications
- Closing Documents
- Organization
- Regulatory Compliance
- Staff Training & Mentorship
- Underwriting Process
- Quality Assurance
- Budgeting & Finance
- Complex Problem Solving
- Credit & Employment Verification
- Salesforce / Know Your Customer
- Report Generation & Delivery
- Management / Customer Service
- Workflow Enhancement
- Continuous Improvement
- Revenue Generation
- MS Office Suite (Word & Excel)
- Lending Software
- Anti-Money Laundering
- Documentation review
- Loan packaging
- Loan closing
- Underwriting support
- Credit analysis
Certification
- MNLS# 870064
- Texas Notary
Timeline
Loan Officer Assistant
Highlands Residential Mortgage
09.2024 - 01.2025
Mortgage Loan Processor
Point Mortgage
03.2024 - 09.2024
Operations Analyst
Fannie Mae
10.2022 - 12.2023
Sr Loan Processor
Point Mortgage
08.2020 - 08.2022
Sr. Loan Processor
First Bank
01.2020 - 07.2020
Sr Loan Processor
Colonial Savings F.A
04.2019 - 01.2020
Sr Loan Processor
KBHS Home Loans
04.2019 - 11.2019
Sr Loan Processor
Eagle Home Mortgage, LLC
06.2016 - 12.2018
Sr Loan Processor /Loss Mitigation Specialist
Chase Bank
02.2008 - 07.2015
- MNLS# 870064
- Texas Notary
Some College (No Degree) - Business Management
Collin College
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