Jennifer Lashkoff

Developed successful marketing strategies to enhance property visibility and attract potential buyers.

• Maintain strong relationships with clients, fostering loyalty and repeat business with their family and friends while providing exceptional customer service.
• Provide comprehensive guidance on local laws, including zoning. mello-roos, and regulations impacting real estate transactions.
• Utilized social media platforms to promote properties, increasing online visibility and attracting more prospective buyers and sellers.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

• Coordinated high-level meetings, preparing agendas and materials to facilitate effective discussions.
• Managed confidential correspondence, maintaining discretion and professionalism in all communications.
• Maintained a professional image for the Vice President''s office through polished written correspondence and exceptional interpersonal skills in face-to-face interactions.
• Produced detailed reports on departmental activities, providing insights for strategic decision-making by the Vice President.
• Enhanced executive productivity by managing schedules, organizing travel arrangements, and coordinating events.

• Managed correspondence and communications, facilitating effective information flow within the organization.
• Coordinated scheduling for meetings and appointments, optimizing time management for executives.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

• Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from customers
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.