Jennifer Lathan

• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered packages to customer doorsteps and business offices.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Answer phones

• Greet potential clients
• Schedule appointment
• Order and restock the office and kitchen area
• Sort and distribute mail
• Handle all important paperwork and documents for attorneys
• Complete binder and redwell assignments for different attorneys for court
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Epiq
• Work day
• Word
• Big hand

• Responsible for meeting and greeting visitors
• Providing them with first class customer service
• Also, in charge of maintaining a pleasant and welcoming, but efficient and professional reception area
• Duties:
• Effectively and professionally answering phones and dealing with inquiries about our properties
• Keeping each tenant profile and account up to date
• Assisted with appointment scheduling for clients, improving overall office organization and time management.
• Gave some showings of our properties to people

• Count inventory
• Use handheld scanner to scan all merchandise and print out receipts
• Multitasking and prioritizing
• Dependability
• Problem solving
• Ability to work under pressure
• Attention to detail.