Quilting
JENNIFER LATZKE
West Valley City,UT
Work Preference
Summary
Dynamic and results-oriented professional with over ten years of administration experience, eager to leverage expertise in a role that offers a flexible schedule to balance family commitments. A strong commitment to excellence drives the pursuit of delivering high-quality work in every task. Proven ability to adapt and thrive in fast-paced environments while maintaining a focus on efficiency and productivity. Passionate about contributing to team success and fostering positive workplace relationships.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Jr. Account Manager
The Buckner Company
02.2022 - 11.2025
- Efficiently renewed and issued certificates and evidence of insurance.
- Thoroughly checked policies to ensure accurate coverages and limits.
- Provided timely assistance to clients with certificate issuance, payments, and billing information.
- Created detailed spreadsheets to analyze client information such as premium breakdowns, statement of value, and property lists.
- Continuously sought opportunities for personal and professional growth through education, seminars, and workshops.
- Performed various clerical duties to ensure efficient agency operations.
- Trained new employees on customer service, money handling, and organizing strategies.
- Kept detailed records of daily activities through the online customer database.
Data Entry
National Product Services (NPS)
11.2021 - 02.2022
- Accurately assessed the value and appropriate warehouse location for incoming inventory.
- Efficiently recorded detailed information about items, including UPCs, serial numbers, photographs, make/model, color, quantity, and other relevant information.
- Used data entry skills to document and input inventory accurately.
- Carefully repackaged items and assigned them to optimal warehouse locations based on data analysis.
Receptionist
U.S. Title Insurance Agency
08.2021 - 11.2021
- Efficiently managed the front desk, answering incoming calls, greeting guests, and seating them as needed.
- Monitored office supplies and ensured a well-maintained workspace.
- Processed new signing requests and provided general administrative assistance.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Answered central telephone system and directed calls accordingly.
- Assisted with onboarding new clients and securing paperwork completion.
Finished Goods Department
BioFire
06.2021 - 08.2021
- Efficiently packaged finished products for shipping, meeting a minimum quota of 77 racks per night (approximately 4,320 units).
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Manufacturing Trainee
BioFire
03.2021 - 06.2021
- Maintained a clean and sanitary work environment to prevent cross-contamination on the production line.
- Adhered to safety protocols, wearing PAPR equipment as required.
- Consistently met production goals, producing an average of 3,000 parts per shift.
- Made sure that products were produced on time and are of good quality.
Shipping Clerk
Ereplacementparts.com
11.2020 - 02.2021
- Packed, secured, labeled, and applied postage to materials to prepare items for shipment. 100 packages per shift.
Legal Secretary
Strong & Hanni
04.2019 - 08.2020
- Provided administrative support to a team of four attorneys and three paralegals.
- Developed custom templates to streamline workflows and reduce response times.
- Accurately filed court documents with federal and state courts using electronic filing systems.
- Maintained a comprehensive calendar and tickler system to effectively manage caseloads.
- Arranged for the delivery of legal correspondence to clients, witnesses, and court officials.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Diligently edited legal correspondence for grammar and spelling.
- Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
- Created and printed legal documents for attorneys to review.
Legal Assistant / Office Manager
Mitchell Barlow & Mansfield
05.2014 - 04.2019
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Revised and finalized letters, briefs, and memos.
- Contacted clients to schedule appointments and discuss the progress of cases.
- Reviewed, edited, and proofread litigation for proper grammar, spelling, and punctuation.
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
- Produced legal documents such as briefs, pleadings, and appeals.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored front areas so that questions could be promptly addressed.
Legal Assistant
Johnson Mark LLC
07.2010 - 05.2014
- Filed default judgments on qualifying cases, demonstrating expertise in legal processes.
- Trained staff at local, satellite, and international offices, ensuring consistent knowledge and skills across the organization.
- Specialized in structuring, standardizing, and streamlining information processes firm-wide to enhance efficiency and accuracy.
- Served as a key member of the Exceptions Team, overseeing quality control and remediation efforts to maintain high standards of employee performance.
Education
High School Diploma -
Hunter High School
West Valley City, UtahSkills
- Administrative assistance
- Employee training
- Workflow optimization
- Quality assurance proficiency
- Service excellence
- Teamwork and collaboration
- Payment collecting
- Account servicing
- Account management
Certification
- Certified Legal Secretary, NALS - 2017
- Foundations of Cybersecurity, Google - 2024
- Professionalism in Allied Health, MedCerts - 2025
- Medical Terminology and the Human Body Fundamentals, MedCerts - 2025
- Utah property and casualty license holder - expires May 2026
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Quote
One’s own thought is one’s world. What a person thinks is what he becomes.
Maitri Upanishads
Languages
English
Native or Bilingual
Timeline
Jr. Account Manager
The Buckner Company
02.2022 - 11.2025
Data Entry
National Product Services (NPS)
11.2021 - 02.2022
Receptionist
U.S. Title Insurance Agency
08.2021 - 11.2021
Finished Goods Department
BioFire
06.2021 - 08.2021
Manufacturing Trainee
BioFire
03.2021 - 06.2021
Shipping Clerk
Ereplacementparts.com
11.2020 - 02.2021
Legal Secretary
Strong & Hanni
04.2019 - 08.2020
Legal Assistant / Office Manager
Mitchell Barlow & Mansfield
05.2014 - 04.2019
Legal Assistant
Johnson Mark LLC
07.2010 - 05.2014
High School Diploma -
Hunter High School