Jennifer Laurent
Covington,LA
Summary
Dynamic individual with excellent interpersonal skills and ability to foster positive learning environment conducive to success.
Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Exercises strong detail orientation, flexibility and punctuality.
Overview
17
17
years of professional experience
Work History
Certified Infant Swimming Resource Instructor
Self-Employed
07.2018 - Current
- Instruct private lessons for children ages 6 months to 6 years of age.
- Optimized day-to-day instruction to align educational strategies with ISR's best practices and safety protocols.
- Managed approximately 20-40 incoming calls and emails from clients and customers.
- Taught over 450 students self-rescue skills in six years.
- Optimized learning plans based on student performance and feedback and identify improvement opportunities.
- Promoted a positive learning environment by establishing clear expectations with parents daily.
- Educate parents in drowning prevention.
- Teach students how to be aquatic problem solvers. At the end of of each session, students are prepared and taught how to problem solve with my gentle approach.
- Since statistics show that 86% of all children who drown are fully clothed at the time, during the final week of lessons, each student will have the opportunity to practice ISR Self-Rescue skills in clothes lessons.
- Up-to-date ISR Certification and CPR Certification.
Realtor
Engel & Volkers
03.2014 - Current
- Delivers exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Educate clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assist clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Coordinate various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Court Reporter/Transcriptionist
Bayley Reporting
12.2007 - 01.2016
- Took court notes during proceeding to identify appearances and to note significant events during the hearing and to locate and present prior testimony.
- Improved court efficiency by accurately transcribing spoken words of legal proceedings/hearing and providing timely transcripts.
- Contributed to a positive courtroom atmosphere through respectful interactions with all involved parties and exhibiting professional demeanor at all times.
- Handled and maintained exhibits.
Law-Enforcement Transcriptionist
Net Transcripts (Part-time)
07.2014 - 12.2014
- Transcribed and reviewed reports and corrected material for spelling, grammar, and clarity.
- Demonstrated versatility in handling diverse subject matter areas including legal, technical, and business-related content.
Sales Compliance Force Associate II
Pamlab
04.2013 - 07.2014
- Answered telephone, greeted visitors, and provided clerical support.
- Processed Signed Sample Receipts.
- Performed other duties and assignments as directed by management.
- Aided in Marketing and Inside Sales in collating mail outs.
- Human relations skills to deal effectively with visitors and customers in person or on the telephone.
- Distributed samples to only licensed practitioners and follow all sample regulations.
- Maintained up-to-date TBO database to document field activity.
- Sales calls, sampling data)
- Conference Room scheduling
- Created and execute an effective call plan and manage a regular call rotation.
Office Coordinator/Recruiter
B & D Contracting
06.2012 - 04.2013
- Assisted with the administration of the day-to-day operations of the human resources functions and duties.
- Provided customer service, both in-person and by telephone, screen; take and relay messages; answer questions from employees and the general public regarding human resources, issues, rules, and regulations.
- Interviewed job applicants to obtain and verify information used to screen and evaluate them.
- Processed and reviewed employment applications in order to evaluate qualifications or eligibility of applicants.
- Coordinated post-offer pre-employment drug screens, pre-employment physicals, and other pre-employment screenings, as may be required
- Attended new-hire orientations.
- Recorded data for each employee, including such information as addresses, weekly earning, absences, and dates of and reasons of termination.
Administrative Assistant
Environmental Safety & Health
06.2010 - 06.2012
- Handled multifaceted clerical tasks (e.g., data entry, filing, and billing), as the assistant to the Project Manager
- Quickly became a trusted assistant known for 'can-do' attitude, flexibility, and high-quality work
- Provided administrative support to the Project Manager and managed all office services for the Transportation Department
- Processed invoices for over-the-road transportation
- Developed invoices from labor, material, and equipment timesheets
- Handled expense reports
- Tracked time and submitted daily timesheets for labor on construction sites
- Inputted data into customer-specific databases, such as TMW and Great Plains
- Interacted with supervision, field employees, drivers, and office staff
- Audited daily tickets for multiple zones
- Involved in the processes in approving all incoming third-party invoices from subcontractors
- Generated daily tickets.
Education
Court Reporting -
Professional Institute of Court Reporting
Nursing -
Southeastern Louisiana University
Hammond, LAInfant Swimming Resource Certification
Naples, Florida 06.2018 - 7 2018
Real Estate -
Donaldson Education
01.2013
Skills
Understanding of learning styles
Attention to Detail
Multitasking
Lesson Planning
Ability to motivate students
Individual instruction
Recordkeeping
Interpersonal relationship building
Effective Lesson Planning
Safety Protocols
Parent Communication
Timeline
Certified Infant Swimming Resource Instructor
Self-Employed
07.2018 - Current
Infant Swimming Resource Certification
06.2018 - 7 2018
Law-Enforcement Transcriptionist
Net Transcripts (Part-time)
07.2014 - 12.2014
Realtor
Engel & Volkers
03.2014 - Current
Sales Compliance Force Associate II
Pamlab
04.2013 - 07.2014
Office Coordinator/Recruiter
B & D Contracting
06.2012 - 04.2013
Administrative Assistant
Environmental Safety & Health
06.2010 - 06.2012
Court Reporter/Transcriptionist
Bayley Reporting
12.2007 - 01.2016
Court Reporting -
Professional Institute of Court Reporting
Nursing -
Southeastern Louisiana University
Real Estate -
Donaldson Education