Summary
Overview
Work History
Skills
Timeline
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Jennifer Law

Marietta,GA

Summary

Dynamic Senior Accounts Receivable Analyst with a proven track record at Heidelberg USA Inc., enhancing cash flow and reducing days sales outstanding through effective collection strategies. Skilled in SAP and relationship building, I excel in optimizing processes and delivering exceptional customer service, driving operational efficiency and stakeholder satisfaction.

Finance professional with strong background in accounts receivable management, process improvement, and financial reporting. Known for exceptional analytical skills and ability to implement effective collection strategies. Focused on fostering team collaboration and achieving accurate, timely financial results. Reliable and adaptable to changing business needs with strong problem-solving and communication skills.


Overview

28
28
years of professional experience

Work History

Senior Accounts Receivable Analyst

Heidelberg USA Inc.
05.1997 - 08.2025
  • Mitigated risk of bad debts by maintaining an updated watchlist for high-risk customers and promptly reviewing their account statuses.
  • Strengthened relationships with clients by providing exceptional customer service during the collection process.
  • Contributed to continuous improvement initiatives within the finance department by identifying opportunities for process automation and operational efficiency.
  • Enhanced team productivity with regular training sessions on new software tools or procedural updates within the department.
  • Collaborated with cross-functional teams to resolve billing discrepancies and prevent revenue leakage.
  • Increased collections efficiency by implementing effective payment reminder strategies.
  • Improved cash flow by monitoring and managing outstanding accounts receivable balances.
  • Streamlined processes for efficient credit assessments, minimizing financial risks to the company.
  • Optimized cash application procedures for accurate allocation of payments to appropriate invoices.
  • Enhanced reporting accuracy by maintaining up-to-date customer records and reconciling accounts.
  • Boosted stakeholder satisfaction with prompt resolution of client inquiries regarding invoice disputes or payment issues.
  • Reduced days sales outstanding through timely follow-ups on overdue invoices.
  • Collaborated closely with the sales team, ensuring alignment between invoicing practices and contractual agreements with clients.
  • Developed comprehensive aging reports, enabling management to make informed decisions on delinquent accounts and potential writeoffs.
  • Monitored changes in industry best practices, implementing relevant techniques for improved accounts receivable management.
  • Ensured compliance with established accounting standards and regulations throughout the accounts receivable process.
  • Facilitated successful audits through well-organized documentation of accounts receivable transactions and activities.
  • Contacted internal and external customers to obtain documentation to support invoices and claims.
  • Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
  • Developed professional relationships with internal and external clients to encourage open communication and feedback.
  • Analyzed aging reports to identify trends and patterns causing missed collections.
  • Identified, recommended and executed opportunities to enhance accounts receivable and billing processes to meet finance requirements.
  • Posted cash receipts to customer accounts to maintain current and accurate account balances.
  • Deposited checks and worked with accounting supervisor to determine coding and prepare related entries.
  • Liaised cross-functionally with [Type] team to resolve changes or modifications to revenue recognition or invoicing process.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.

Skills

  • Bank reconciliation
  • Payment reconciliation
  • Invoice processing
  • Accounting software proficiency
  • Cash application
  • Dispute resolution
  • Aging reports analysis
  • Interdepartmental coordination
  • Auditing support
  • Collection strategies
  • SAP
  • Organization skills
  • Teamwork
  • Customer service
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Creative problem solving
  • Proactive and Self-motivated
  • Accounts receivable
  • Relationship building
  • Customer relations
  • Microsoft office
  • Self motivation
  • Professionalism
  • Account reconciliation
  • Complaint resolution
  • Time management abilities
  • Written communication
  • Professional demeanor
  • Statement review

Timeline

Senior Accounts Receivable Analyst

Heidelberg USA Inc.
05.1997 - 08.2025