Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Lazio

Summary

I’m passionate about customer service and product sales, with a strong track record of building lasting client relationships and consistently reaching top sales goals. I specialize in creating personalized skincare plans and always follow strict sanitization practices to ensure every client feels safe and cared for.

With hands-on experience in customer service, I’m confident in my ability to listen, solve problems quickly, and keep customers satisfied. I work well with others, stay calm under pressure, and always aim for positive, lasting outcomes.

I’ve built a reputation for handling customer concerns with empathy and clear communication, which has helped me maintain strong relationships and earn repeat business. My goal is always to create a positive experience that encourages trust and loyalty.

I’m someone who genuinely enjoys helping people and finding solutions. Whether I’m resolving a conflict or adapting to a new situation, I stay focused, professional, and ready to support both my team and our customers. I take pride in being dependable and proactive, and I’m always working toward delivering results that matter.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Residential Interior Designer

Self-employeed
02.1998 - Current
  • Chose and sourced materials, furniture, and decor to create visually appealing and cohesive spaces.
  • Kept projects on track by managing budgets and timelines, ensuring everything was delivered on time and within scope.
  • Built strong client relationships by offering creative design solutions that fit their needs and budgets—without sacrificing style or quality.
  • Led client consultations to get a clear understanding of their style, goals, and preferences.
  • Shared design concepts and proposals with clients to align on vision and set clear expectations from the start.
  • Designed functional, eye-catching spaces that combined creativity with everyday usability.
  • Planned layouts to improve how spaces flowed and functioned, whether for homes or commercial settings.
  • Increased client satisfaction by tailoring each design to reflect their personality, needs, and lifestyle.

Cosmetologist

Self-employeed
03.2008 - 08.2017
  • Selected professional hair and skincare products to create customized beauty treatments.
  • Managed appointment schedules and client records to ensure efficient service delivery and repeat business.
  • Built lasting client relationships by providing personalized consultations and beauty solutions tailored to individual needs and preferences.
  • Conducted thorough client consultations to understand their desired look, hair/scalp condition, and lifestyle. and provided product suggestions safely.
  • Presented treatment options and styling recommendations to clearly communicate procedures and expected results.
  • Created haircuts, colors, and styles that enhanced client appearance while maintaining hair health.
  • Designed skincare regimens and applied treatments that improved clients’ skin texture and appearance.
  • Boosted client satisfaction by consistently delivering high-quality services that reflected their personal style and priorities.

E-2 Aesthetician-Skin Therapist

Ulta Beauty Inc.
09.2013 - 09.2017


  • Educated clients on proper skincare routines and helped them choose the right home care products for their needs.
  • Maintained high sanitation standards to ensure a clean, safe environment for both clients and staff.
  • Explained the benefits and usage of recommended products to reinforce confident purchasing decisions.
  • Conducted consultations to assess client needs before scheduling appropriate treatments.
  • Sterilized tools and equipment to meet health and safety regulations for every treatment.
  • Delivered attentive, professional customer service by addressing concerns quickly and ensuring client satisfaction.
  • Recommended retail products and home-care regimens tailored to each client’s skin type and goals.
  • Created a warm, welcoming environment that encouraged comfort and trust.
  • Informed clients about available cosmetic services and guided them through their options.
  • Helped boost spa revenue by introducing new skincare treatments and package deals.
  • Strengthened client loyalty through follow-up care and consistent aftercare support.
  • Built long-term client relationships that led to repeat visits and referrals.

Education

Certificate -

Residential Interior Design Certificate, Art Institute of Co
Denver, CO
01-2006

Licensed Cosmetologist -

Pickens Technical College
Aurora, CO
01-2009

Licensed Esthetician -

Jolie Beauty Academy
Ludlow, MA
01-2013

Skills

  • Strong customer service skills
  • Proficient in high-frequency machine use
  • Highly organized with the ability to multitask effectively
  • Experienced in creating personalized skincare plans
  • Background in interior design
  • Committed to strict sanitization and cleanliness standards
  • Skilled in skincare product education and sales
  • Efficient in managing client scheduling and appointments
  • Licensed esthetician
  • Exceptional attention to detail
  • Collaborative team player
  • Experienced in building and maintaining client relationships
  • Solid retail and sales experience
  • Skilled in client consultations and personalized service
  • Strong background in guest services and client care
  • Knowledge of cosmetology and skincare treatments

Certification

· Residential Interior Design Certificate, Art Institute of Colorado

· Received Multiple Awards for Excellence in Customer Service

· Licensed Aesthetician in Arizona & Type 6 license in Massachusetts

· Aesthetics, Jolie Beauty Academy, Ludlow, MA. (650 hours)

· Cosmetology, Pickens Tech, Aurora, CO (1800 hours)

· Multiple advanced training certifications from The International Dermal Institute – Dermalogica certified

Timeline

E-2 Aesthetician-Skin Therapist

Ulta Beauty Inc.
09.2013 - 09.2017

Cosmetologist

Self-employeed
03.2008 - 08.2017

Residential Interior Designer

Self-employeed
02.1998 - Current

Certificate -

Residential Interior Design Certificate, Art Institute of Co

Licensed Cosmetologist -

Pickens Technical College

Licensed Esthetician -

Jolie Beauty Academy

Similar Profiles

CREATE PROFILE