Jennifer Lazourack
Long Beach,NY
Summary
- Result-driven, detail-oriented professional skilled in working under pressure, and adapting to new situations and challenges to best enhance the organizational brand.
- Strong work ethic, adaptability, and exceptional interpersonal skills.
- Adept at working effectively unsupervised and quickly mastering new skills.
- History of meeting company needs with consistent, organized practices.
- Excel in communication, problem-solving, and time management to enhance team performance and meeting objectives.
Overview
28
28
years of professional experience
Work History
Senior Sales Administrator
EmPower Solar
Farmingdale, NY
06.2016 - Current
- Responsible for the onboarding of new residential and commercial clients, while effectively maintaining and progressing a large client base. The number of clients averaged 40 to 50, with peaks of up to 75+ during high sales periods. Averaged 530 projects per year.
- Process client contracts for solar, solar with battery, battery-only, and add-on solar existing systems.
- Primary liaison between new customers, financing partners, local utility companies, finance companies, and sales professionals. Assist installed clients with any inquiries, post-installation.
- Prepare and submit utility interconnection applications (PSEG-LI, Con Edison, and NYSEG), and state incentives via the NYSERDA program.
- Collaborate with the support teams and management to improve processes.
- Onboard clients with third-party financing companies, NYSERDA financing, and direct payments. Support clients and sales representatives with financing inquiries and concerns.
- Maintained effective and timely communication, both verbal and written, with sales representatives, clients, utility and finance entities, and cross-functional departments, to ensure a positive, seamless experience for every project.
- Developed and maintained training materials and guidelines for the sales administration team.
- Trained and managed all new sales administration team members, and cross-trained back-end project administrators.
- Maintain accurate records of customer interactions, project status, and project details using CRM software, Salesforce.
- Cross-trained in permit closeouts. Assisted the Permitting department with permit closeouts during the peak volume period.
Supply Chain Analyst – Inventory
Bookspan
New York, New York
06.2014 - 12.2015
- Frequent verbal and written communication with inventory staff, vendors, publishers, and the warehouse regarding orders, shipments, discrepancies, claims, invoices, products, and inventory adjustments.
- Create weekly initial and reorder spreadsheets.
- Investigate and solve inventory, order, and invoice discrepancies.
- Confer with the finance department regarding invoices and receipt discrepancies.
- Elevate any changes in contract terms with the legal department and the editor.
- Determine initial and reorder order quantities for assigned SKUs.
- Responsible for entering product changes into the inventory system for the inventory and production departments.
- Create purchase orders in a timely manner, according to lead times and inventory levels.
- Obtain product pricing and product specs from vendors, and update information in the system.
- Track the delivery of orders, both domestic and import, with vendors and freight forwarders.
- Request return authorizations for over-shipped stock.
- Daily extraction of data from inventory systems to Excel for analysis.
- Proficient daily use of Outlook, Word, Excel, Adobe, SAP, and Net Suite
Supply Chain Analyst – Inventor Liquidation
Bookspan
New York, New York
05.2009 - 06.2014
- Managed the liquidation of overstock through six overlapping campaigns per year.
- Maintained database records of vendors and bidders.
- Coordinated schedules to view liquidated items with bidders. Met with bidders to review inventory for liquidation.
- Conferred with the finance department regarding award amounts, and assistance toward the resolution of past-due balances. Investigated and solved order and invoice discrepancies.
- Frequent verbal and written communication with inventory staff, vendors, publishers, bidders, and the warehouse regarding orders, shipments, claims, products, appointments, and inventory adjustments.
- Completed monthly financial spreadsheets for remainders, and quarterly risk analysis for assigned merchandise, premiums, and book club SKUs. Created the remainder royalty report for finance.
- Processed donations and quarterly merchandise returns to vendors.
- Maintained inventory stock levels for the book club, merchandise, and premium SKUs by monitoring, analyzing, and forecasting data.
- Created purchase orders in a timely manner, according to lead times and inventory levels. Determine when reorders need to be placed, and the quantity needed.
- Obtained product pricing, product specs, and delivery schedule from vendors.
- Tracked delivery of orders, domestic, import, with vendors, and freight forwarders.
- Daily use of Outlook, Word, Excel, Access, NetSuite, and SAP.
Assistant Store Manager – Merchandise & Operations
Linens 'n Things
Massapequa, New York
11.2006 - 12.2008
- Autonomously formulated and implemented proactive, appropriate business strategies for maximizing store sales and increasing volume. Provided a high level of customer service to all customers. Greeted and assisted customers with choosing the right products for their needs, while suggesting add-on items to increase total customer sale. Directed and monitored the implementation and maintenance of company standard merchandising, freight flow, housekeeping, in-stock position via company direction, gift registry, and guest service. Maximized sales performance through business trend analysis, inventory management, and market sp ecific merchandising decisions. Staffed, supervised, evaluated, and trained Group Sales Managers and sales associates. Planned, oversaw, managed, and ensured the timely unloading of trucks, proper signing presentation, plan-o-gram compliance, price changes, and compliance with GM Walk and Structured Detail Recovery requirements. Participated in yearly inventory counts. Accurately completed opening, closing, and shift-change monetary duties.
Assistant Store Manager - Operations May 2006-Nove
Linens 'n Things
Lisbon, CT
05.2006 - 11.2006
Assistant Store Manager - Department Merchandise
Linens 'n Things
Lisbon, CT
05.2006 - 11.2006
Key Holder / Manager
Pier 1 Imports
Lisbon , CT
01.2003 - 04.2004
Legal Secretary
Law Office of Stuart R. Norman Jr., Esq.
Jewett City, CT
09.1997 - 06.2001
Education
Bachelor of Science - Psychology
Eastern Connecticut State University
Willimantic, CTAssociate of Arts - Liberal Arts and Sciences
Three Rivers Community College
Norwich, CTAssociate of Arts - Business Administration, Legal Secretary
Three Rivers Community College
Norwich, CTSkills
- Customer relationship management
- Project coordination
- Detail-oriented
- Verbal and written communication
- Time management
- Organizational skills
- Interpersonal relations
- Analytical thinking
- CRM software proficiency
- Data analysis
- Adaptability and trainable
- Teamwork and collaboration
Timeline
Senior Sales Administrator
EmPower Solar
06.2016 - Current
Supply Chain Analyst – Inventory
Bookspan
06.2014 - 12.2015
Supply Chain Analyst – Inventor Liquidation
Bookspan
05.2009 - 06.2014
Assistant Store Manager – Merchandise & Operations
Linens 'n Things
11.2006 - 12.2008
Assistant Store Manager - Operations May 2006-Nove
Linens 'n Things
05.2006 - 11.2006
Assistant Store Manager - Department Merchandise
Linens 'n Things
05.2006 - 11.2006
Key Holder / Manager
Pier 1 Imports
01.2003 - 04.2004
Legal Secretary
Law Office of Stuart R. Norman Jr., Esq.
09.1997 - 06.2001
Bachelor of Science - Psychology
Eastern Connecticut State University
Associate of Arts - Liberal Arts and Sciences
Three Rivers Community College
Associate of Arts - Business Administration, Legal Secretary
Three Rivers Community College