Summary
Overview
Work History
Education
Skills
Quote
Timeline
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Jennifer L. Brown

Amelia,OH

Summary

Experienced Office Coordinator with 28 years of providing comprehensive administrative support to senior executives. Proficient in all clerical roles, skilled in Microsoft Office and social media. Excels at multitasking, exceeding basic administrative duties, and is known for strong work ethic and teamwork abilities.

Overview

28
28
years of professional experience

Work History

Account Specialist - Remote

HomeTeam Inspection Services
01.2018 - Current
  • Company Overview: Quoting, Scheduling and Coordinating all aspects of home inspections for multiple territories. Provide report auditing for all inspection orders. Database management. Maintain professional and courteous relationships with franchisee owners, agents and clients.
  • Quoting, Scheduling and Coordinating all aspects of home inspections for multiple territories. Provide report auditing for all inspection orders. Database management. Maintain professional and courteous relationships with franchisee owners, agents and clients.

Administrative Assistant

Messer Construction Rental Division
11.2015 - 01.2018
  • Accounts Payable
  • Payroll
  • Data Entry
  • Event Coordination
  • Office Supplies
  • Equipment Maintenance Records

Sabbatical

Self
01.2008 - 01.2015
  • After my mother passed away I took a break from my career as an administrative assistant and focused on raising my daughter while doing some online course work.
  • I also spent some time working with the developmentally disabled.

Full Time Caregiver to Mother

10.2007 - 01.2008
  • I resigned from my executive administrative assistant position because my mother was diagnosed with stage IV metastasized terminal breast cancer.
  • I cared for her until she passed away.

Executive Administrative Assistant

Clermont County Engineer
11.1998 - 10.2007
  • Answered and quickly redirected incoming phone calls and/or took accurate messages
  • Assessed urgency and priorities before accepting or declining appointments or meetings with the county engineer
  • Planned and coordinated committee meetings, annual township trustee meeting and staff events
  • Maintained schedule of business and social events for top executives
  • Made travel arrangements for office executives
  • Composed written correspondence for top executives
  • Tracked annual memberships to various associations and handled renewals
  • Ordered, tracked inventory and distributed office supplies while adhering to an appropriated budget
  • Performed data entry in various databases
  • Opened, assessed urgency, and distributed incoming postal mail for all executives
  • Processed timesheets, payroll and tracked employee vacation and sick leave time
  • Maintained office equipment and contracts for maintenance
  • Maintained filing system both electronic and paper

Receptionist

Clermont County Board of Commissioners
01.1997 - 11.1998
  • Answered and directed incoming calls to appropriate staff or department
  • Greeted and directed guest to proper destination
  • Ordered and distributed requested office supplies
  • Opened, time stamped and dispersed incoming mail
  • Completed data entry
  • Maintained a clean reception area

Education

High School Diploma - General Studies

Bethel-Tate High School
Bethel, Ohio
05.1994

The Conference on Leadership Development and Team Building, The Indispensable Assistant, The Administrative Assistants Conference, The Conference on Customer Service, The Essentials of Communicating with Diplomacy and Professionalism, Managing Multiple Projects, Objectives and Deadlines, Excelling as a Highly Effective Team Leader

Skillpath Seminars

Skills

  • Effective phone communication
  • Pleasant demeanor
  • Excellent communication skills
  • Articulate
  • Detail oriented
  • Experience in social media
  • Strong team building skills
  • Highly organized
  • Exceptional priority and time management ability
  • Managed incoming calls on multi-line phone system
  • Routed incoming calls and took accurate messages
  • Composed correspondence on behalf of executives
  • Maintained both electronic and paper filing system
  • Data entry
  • Coordinated travel arrangement for executives
  • Planned and coordinated meetings and conferences
  • Maintained schedule for top executives
  • Processed payroll
  • Processed accounts payable and receivable
  • Benefits administrator
  • Due diligence
  • Account investigations
  • Billing issue resolution
  • Business pitches and sales
  • Schedule coordination
  • Issue investigations
  • Documentation skill
  • Account administration
  • Client engagement
  • Research proficiency
  • Customer engagement
  • Customer relationship development
  • Billing resolutions
  • Microsoft office proficiency
  • Document management

Quote

Character is doing the right thing even when nobody's looking, J.C. Watts

Timeline

Account Specialist - Remote

HomeTeam Inspection Services
01.2018 - Current

Administrative Assistant

Messer Construction Rental Division
11.2015 - 01.2018

Sabbatical

Self
01.2008 - 01.2015

Full Time Caregiver to Mother

10.2007 - 01.2008

Executive Administrative Assistant

Clermont County Engineer
11.1998 - 10.2007

Receptionist

Clermont County Board of Commissioners
01.1997 - 11.1998

High School Diploma - General Studies

Bethel-Tate High School

The Conference on Leadership Development and Team Building, The Indispensable Assistant, The Administrative Assistants Conference, The Conference on Customer Service, The Essentials of Communicating with Diplomacy and Professionalism, Managing Multiple Projects, Objectives and Deadlines, Excelling as a Highly Effective Team Leader

Skillpath Seminars
Jennifer L. Brown