Jennifer L. Buddemeyer
Liberty,MO
Summary
My experience has primarily been derived through the gaming casino industry, focusing on adaptability with the ability to operate as a multi-faceted dealer or supervisor. Through a detailed perspective, a focus on team functionality, and a continuously changing environment, performing numerous roles from day to day is a necessary function. This industry has given me the skills to promote efficiency through focus and the ability to follow procedure, allowing me to deliver top shelf customer satisfaction and company profitability.
Overview
12
12
years of professional experience
Work History
Dealer / Full Floor Supervisor
Harrah’s Casino
North Kansas City, USA
07.2019 - Current
- Provided friendly customer service to guests at the casino table games area.
- Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Assisted new players with understanding game rules and procedures.
- Adhered to established policies and procedures while dealing at tables.
- Responded quickly and appropriately to any disputes that arose between players.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
Dealer / Dual Rate Supervisor
Argosy Casino
Riverside, USA
04.2013 - 07.2019
- Provided game protection by keeping visual contact of all guest and gaming layouts
- Performed as a dealer to customers, understanding rules and regulations of all game available
- Administered operational goals and monitored achievements of performance and profit objective
- Maintained customer satisfaction by solving customer problems and correcting dealer procedures
- Ensured continuous team support and communication to assist other dealers, effectively keeping customers engaged and promoting a fast pace, increasing profits
Seasonal File Clerk
Internal Revenue Service
Kansas City, USA
01.2013 - 05.2013
- Responsible for processing and filing documents
- Performed a critical role in the processing and distributing of incoming and outgoing correspondence
- Identified forms or documents requiring special priority handling and processed them accordingly
- Screened documents, forms, and letters addressed or routed to various offices and ensured all mail contained sufficient information for proper delivery.
- Handled confidential material with discretion in accordance with company regulations.
- Scanned and filed forms, reports, correspondence and receipts.
Education
High School diploma -
Shawnee Mission West
Overland Park, KSGeneral elective coursework -
Maplewoods Community College
Kansas City, MOSkills
- Hand-Eye Coordination
- Dependability
- Table management
- Knowledge of game rules
- Quick Thinking
- Adaptability and Flexibility
- Excellent customer service
- Multitasking Abilities
- Teamwork and Collaboration
Leadershipachievements
- Volunteered at Leavenworth Military base, serving food to families
- Collected and distributed assistance bundles to homeless population
- Room mother for elementary school children
- Assisted children at Active Stars Martial Arts Academy
Timeline
Dealer / Full Floor Supervisor
Harrah’s Casino
07.2019 - Current
Dealer / Dual Rate Supervisor
Argosy Casino
04.2013 - 07.2019
Seasonal File Clerk
Internal Revenue Service
01.2013 - 05.2013
High School diploma -
Shawnee Mission West
General elective coursework -
Maplewoods Community College
Similar Profiles
Garth WilcoxGarth Wilcox
Director of Facilities at Harrah’s Casino – Pompano Park RacetrackDirector of Facilities at Harrah’s Casino – Pompano Park Racetrack
Marquis Mercer-ShulerMarquis Mercer-Shuler
Bartender at Harrah’s PhiladelphiaBartender at Harrah’s Philadelphia
Maureen MulveyMaureen Mulvey
Casino Pit Manager at Hard Rock CasinoCasino Pit Manager at Hard Rock Casino