Jennifer Leason
Boston,MA
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
22
22
years of professional experience
Work History
Office Manager
Badminton & Tennis Club
Boston , MA
04.2023 - Current
- Managed office inventory and placed new supply orders.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Interpreted and communicated work procedures and company policies to staff.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Cashier –Front End Specialist
Eataly
Boston , MA.
01.2016 - 01.2020
- Handled monetary transactions and performed advanced cashiering duties
- Approved voided, employee discounts, returns and exchanges
- Processed and settled daily cash and credit transactions
- Documented and communicated overages, shortages, sales data and technical or price discrepancies, communicated issues to the appropriate managers and departments
- Processed and monitored currency orders to ensure that cash was always available for transactions
- Performed other duties as required or assigned
Parental Leave
01.2008 - 01.2016
- Provided full-time care for one child while managing household finances, scheduling, transportation, and travel arrangements
Clerk
Elizabeth Grady
Somerville , MA.
01.2001 - 01.2008
- Answered telephones and directed them to appropriate departments
- Mailed, faxed, and filed correspondence in appropriate locations
Dietary Aide
Life Care Center of Stoneham
Stoneham , MA.
- Prepared nutritious meals for elderly residents
- Followed Dietician’s instructions pertaining to special diets
- Served residents in the dining area
- Cleaned and sanitized meeting OSHA guidelines
Cashier
Johnny's Foodmaster
Melrose , MA.
- Assisted customers with product information
- Operated cash register
- Processed payment and bagged groceries
Office Assistant
Eddie Jenkins Law office
Boston , MA.
- Answered telephones and directed them to appropriate departments
- Mailed, faxed, and filed correspondence in appropriate locations
- Greeted customers and retrieved information necessary for visit
Education
Dental Assistant Diploma -
Everest Institute
01.2013
Skills
- Proficient in
- Microsoft Word, Excel, PowerPoint
- Ability to multi-task
- Excellent time management
- Strong customer service skills
- Outstanding interpersonal, written and oral communication skills
- Excellent basic math and cash handling skills
- Point of sale system experience
- Ability to operated Glory system
- Customer relations
- Scheduling and calendar management
- Data entry
- Training and coaching
- Systems and automation applications
- Issue and conflict resolution
Additional Information
- Awards: , Perfect Attendance, Honors
Timeline
Office Manager
Badminton & Tennis Club
04.2023 - Current
Cashier –Front End Specialist
Eataly
01.2016 - 01.2020
Parental Leave
01.2008 - 01.2016
Clerk
Elizabeth Grady
01.2001 - 01.2008
Dietary Aide
Life Care Center of Stoneham
Cashier
Johnny's Foodmaster
Office Assistant
Eddie Jenkins Law office
Dental Assistant Diploma -
Everest Institute
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