Motivated and well experienced in retail store management. Including over 15 years of superior sales and team management.
Excellent reputation for solving problems and improving customer and employee satisfaction.
Overview
10
10
years of professional experience
Work History
Merchandise Manager
Park Silly Sunday Market
Park City, UT
05.2015 - Current
Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
Arranged consistent shelves, bins and racks at several locations by following established planograms.
Oversaw inventory counts each quarter to maintain stock records and account for shrinkage.
Created sales cycle plan to develop and service accounts through product marketing, prospecting, promotion and merchandising for proper product visibility.
Executed in-season pricing strategies, promotions and markdowns to reach financial targets.
Set sales quotas, established performance expectations and visited retailers to optimize sales and customer service.
Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
Assistant Store Manager
GH Bass
Park City, UT
05.2012 - 05.2015
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Approved regular payroll submissions for employees.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Education
High School Diploma -
South Summit High School
Kamas, UT
05.1994
Skills
Cash Register Operations
Delegation and Supervision
Computer Proficiency
Financial Recordkeeping
Project Requirements
Process Improvement Initiatives
Staff Coaching and Training
Handling Complaints and Inquiries
Employee Retention
Retail display setup
Promotional planning
Merchandising
Timeline
Merchandise Manager
Park Silly Sunday Market
05.2015 - Current
Assistant Store Manager
GH Bass
05.2012 - 05.2015
High School Diploma -
South Summit High School
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