Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry position. Ready to help team achieve company goals. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
18
years of professional experience
1
year of post-secondary education
Work History
The Wharf At Orange Beach
Orange Beach, AL
Head VIP Bartender
03.2017 - Current
Job overview
In charge of training other bartenders, working along with employees to ensure accurate drink orders are served to clients during concerts as quickly and efficiently as possible to ensure guests have great time
In charge of inventory before and after concert to ensure accurate sales
Now working as Jim Beam representative for pop tent
Inventory before and after concert to show accurate sales
Serving public in extremely fast paced environment while promoting different recipes to ensure guests satisfaction.
Exceeded goals through effective task prioritization and great work ethic.
Worked flexible hours across night, weekend and holiday shifts.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
The Wharf Amphitheater
Orange Beach, AL
Bartender
03.2017 - Current
Job overview
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Developed new signature cocktails to support bar marketing brand and increase profits.
Crafted special drink and cocktail menu items for seasonal offerings.
Obtained cash bank and stocked service bar to prepare for operation.
Served high customer volumes during special events, nights and weekends.
Trained 10 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Followed strict recipes and drink measurements to minimize product used.
Taught employees bar sales techniques, resulting in higher profits.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Recruited and trained new bartenders and barbacks to help maintain talented team.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Set up glassware, liquor and other necessary supplies for special events.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Superior Cleaning
Daphne, AL
Business Owner
01.2019 - 11.2021
Job overview
Ran successful cleaning business for two years
In charge of marketing, booking clients, meeting clients during walk through of their home, condo, or business, taking notes on what client needed to ensure complete satisfaction, preformed cleans myself, collected payment, data entry for inventory, receipts of products and tools purchased, logged mileage for data
Proudly worked to keep clients happy.
Put together realistic budgets based upon costs and fees for successfully operating business
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success
Studied market to determine optimal pricing of goods and capitalize on emerging opportunities
coast
Gulf Shores, AL
Condo Cleaner/house Cleaner
03.2014 - 12.2018
Job overview
Received daily calls to perform cleans on condos, homes, and businesses from owner
Spoke with owners accurately pin point troubled areas of property and clean them to satisfaction
In charge of tracking mileage, collecting payment, ensuring clients come back successfully, taking payments back to office, inventory of all cleaning products and
Used organic-based chemicals to disinfect floors, counters and furniture
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
Identified repair needs and major maintenance concerns, and escalated issues to management
Maintained optimal supply levels to meet daily and special cleaning needs
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals
Supervised supplies in inventory and submitted reorder requests
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash
Responded immediately to calls from personnel to clean up spills and wet floors
Resolved problems, improved operations and provided exceptional service
Conducted research, gathered information from multiple sources and presented results
Developed and implemented performance improvement strategies and plans to promote continuous improvement