Hi, I’m
Jennifer Lee
Independent Contractor
Daphne,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry position. Ready to help team achieve company goals. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
18
years of professional experience
1
year of post-secondary education
Work History
The Wharf At Orange BeachOrange Beach, AL
Head VIP Bartender
03.2017 - Current
Job overview
- In charge of training other bartenders, working along with employees to ensure accurate drink orders are served to clients during concerts as quickly and efficiently as possible to ensure guests have great time
- In charge of inventory before and after concert to ensure accurate sales
- Now working as Jim Beam representative for pop tent
- Inventory before and after concert to show accurate sales
- Serving public in extremely fast paced environment while promoting different recipes to ensure guests satisfaction.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
The Wharf AmphitheaterOrange Beach, AL
Bartender
03.2017 - Current
Job overview
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights and weekends.
- Trained 10 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Followed strict recipes and drink measurements to minimize product used.
- Taught employees bar sales techniques, resulting in higher profits.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Set up glassware, liquor and other necessary supplies for special events.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Superior CleaningDaphne, AL
Business Owner
01.2019 - 11.2021
Job overview
- Ran successful cleaning business for two years
- In charge of marketing, booking clients, meeting clients during walk through of their home, condo, or business, taking notes on what client needed to ensure complete satisfaction, preformed cleans myself, collected payment, data entry for inventory, receipts of products and tools purchased, logged mileage for data
- Proudly worked to keep clients happy.
- Put together realistic budgets based upon costs and fees for successfully operating business
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities
coastGulf Shores, AL
Condo Cleaner/house Cleaner
03.2014 - 12.2018
Job overview
- Received daily calls to perform cleans on condos, homes, and businesses from owner
- Spoke with owners accurately pin point troubled areas of property and clean them to satisfaction
- In charge of tracking mileage, collecting payment, ensuring clients come back successfully, taking payments back to office, inventory of all cleaning products and
- Used organic-based chemicals to disinfect floors, counters and furniture
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
- Identified repair needs and major maintenance concerns, and escalated issues to management
- Maintained optimal supply levels to meet daily and special cleaning needs
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals
- Supervised supplies in inventory and submitted reorder requests
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash
- Responded immediately to calls from personnel to clean up spills and wet floors
- Resolved problems, improved operations and provided exceptional service
- Conducted research, gathered information from multiple sources and presented results
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
Education
Baldwin County High SchoolBay Minette, AL
High School Diploma
08.2003 - 03.2004
Skills
Restaurant ExperienceBartendingResidential CleaningMarketing (2 years)Sales (10 years)Customer service (10 years)Customer support (6 years)Retail sales (6 years)
Menu memorization
Classic cocktails
Responsible alcohol service
Inventory/data entry
Organization and Time Management
Problem-Solving
Written Communication
Team building
Timeline
Business Owner
Superior Cleaning
01.2019 - 11.2021
Head VIP Bartender
The Wharf At Orange Beach
03.2017 - Current
Bartender
The Wharf Amphitheater
03.2017 - Current
Condo Cleaner/house Cleaner
coast
03.2014 - 12.2018
Baldwin County High School
High School Diploma
08.2003 - 03.2004