Jennifer Lee
Higher Education Leader
Wall Township,NJ
Summary
Data-driven higher education professional with over twenty combined years of experience admissions, enrollment management, and student affairs. Proven expertise in leadership and team building; partnership cultivation; program design, management, and assessment; and budget development and oversight. A creative problem solver who works well on teams and independently. Efficient, entrepreneurial and flexible, with a sense of humor and a passion for helping others.
Overview
17
17
years of professional experience
Work History
Vice President of Enrollment Services
School for International Training, SIT
Remote
05.2023 - Current
- Lead and develop a high-performing admissions team, contributing to a 7% increase in application-to-enrollment yield over two years.
- Partner with Marketing to implement data-informed strategies, leading to an 8% increase in application-to-submission conversion for target programs.
- Spearhead ongoing scholarship allocation analysis in collaboration with Student Financial Support and Institutional Research to inform aid strategies and maximize impact for students with the highest demonstrated need.
- Serve on the President’s Leadership Team, contributing to institution-wide strategic planning and providing direction on key initiatives to advance enrollment, student success, and organizational goals.
Associate Dean of Enrollment & Student Services
CUNY School of Professional Studies
New York, NY
06.2018 - 04.2023
- Provide leadership to nine direct reports and foster collaboration within the Enrollment Management and Student Services units which include: Undergraduate and Graduate Admissions, Undergraduate Academic Advisement, Bursar, Financial Aid, Registrar, Scholarships, Career Services, Counseling Services, Disability Services, Events Management, Student Life, Student Conduct, Study Abroad, and Military and Veterans Services
- Provide strategic direction for the development and execution of the School’s tuition collection practices and and the disbursement of over one million dollars annually to support at-risk students with food access initiative, emergency grant, debt forgiveness, financial aid, and scholarships
- Oversee all processes pertaining to financial aid, including the awarding and distribution of University, State, and Federal COVID-related funds to maximize student retention
- Significantly increased student enrollment and success by identifying and strategically building the necessary systems and staffing to recruit, retain and support persistence and degree completion
Assistant Dean of Admissions and Enrollment
CUNY School of Professional Studies
New York, NY
04.2014 - 06.2018
- Lead team of fifteen full-time professional staff and four part-time support staff, fostering sense of collaboration and passion for student success
- Establish School’s first Office of Admissions, including hiring and training professional staff, and restructuring Office of Academic Advisement
- Implement School’s first CRM for Office of Undergraduate and Graduate Admissions and identify future systems to support academic advising and retention initiatives
- Develop new systems and workflows to track prospect and inquiry data and increase efficiency of admissions application processing to support increased application completion and enrollment rates
Director of College Admissions and Access
Guttman Community College, CUNY
09.2011 - 03.2014
- Cultivated partnerships with schools and community-based organizations to develop recruitment pipelines to meet enrollment targets
- Initiated and chaired College’s enrollment management committee to foster collaboration between Office of Bursar, Office of Admissions, Office of Registrar, Office of Financial Aid, Information Technology, and Academic Affairs
- Contributed to ongoing development of college by serving on President’s Cabinet and Strategic Planning Task Force, College Council, Curriculum Committee, and numerous hiring and planning committees
Director of Communications and Partnerrships
The New Community College Initiative, CUNY
03.2010 - 09.2011
- Served as member of planning team responsible for development and launch of first new community college in The City University of New York in four decades
- Developed partnerships with secondary schools and community-based organizations to create precollege programs and pathways to new college
- Established admissions related communication and processing systems
Assistant to the Superintendent
Bergen County Technical & Special Services Schools
06.2008 - 03.2010
- Served as Superintendent’s liaison to corporate partners, institutions of higher education, and school community to obtain resources and develop and maintain positive relationships
- Assisted with annual development of operating and capital budgets resulting in balanced budget of $50 million
- Operated as spokesperson for all media inquiries
Education
Master of Social Work -
New York University
New York, NYBachelor of Arts - Psychology
SUNY College At Oneonta
Oneonta, NYTimeline
Vice President of Enrollment Services
School for International Training, SIT
05.2023 - Current
Associate Dean of Enrollment & Student Services
CUNY School of Professional Studies
06.2018 - 04.2023
Assistant Dean of Admissions and Enrollment
CUNY School of Professional Studies
04.2014 - 06.2018
Director of College Admissions and Access
Guttman Community College, CUNY
09.2011 - 03.2014
Director of Communications and Partnerrships
The New Community College Initiative, CUNY
03.2010 - 09.2011
Assistant to the Superintendent
Bergen County Technical & Special Services Schools
06.2008 - 03.2010
Master of Social Work -
New York University
Bachelor of Arts - Psychology
SUNY College At Oneonta
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