Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Jennifer - Lee Montgomery

Richmond,VA

Summary

Results-driven professional with extensive experience at Amazon in process optimization and team leadership. Proven ability to enhance operational efficiency through innovative solutions and strong client relationships. Highly organized Process Assistant skilled in workflow management, task coordination, and documentation maintenance. Recognized for leadership capabilities and effectiveness in high-pressure environments, contributing to significant productivity improvements.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Process Assistant

Amazon
Richmond, VA
06.2023 - Current
  • Developed innovative solutions for complex challenges through collaboration with colleagues.
  • Monitored performance of processes to ensure compliance with established standards.
  • Identified opportunities for improvement within existing processes to enhance efficiency.
  • Managed operations across multiple areas, including sort center lanes and fulfillment center.
  • Oversaw smalls department in sort center and transshipment area in fulfillment center.
  • Assumed responsibility for staffing area on ship dock to optimize resource allocation.
  • Led a team of up to 100 individuals, delegating tasks effectively to enhance productivity.
  • Ensured adherence to safety protocols while fostering strong relationships with associates.
  • Participated in various shipdock projects to bolster operational success.
  • Acquired skills in deep diving cost analysis with ongoing development for increased effectiveness.
  • Calmed disputes and implemented solutions for associate problems
  • motivated to understand and educate on innovative ideas

Caregiver, Special Needs

None Yet
Richmond, VA
12.2014 - Current
  • Engaged clients in conversation, board games, and storytelling to provide companionship.
  • Monitored clients' physical and emotional health to ensure well-being.
  • Facilitated communication between clients, families, and medical staff to enhance care coordination.
  • Encouraged independence by teaching self-care tasks like brushing teeth and washing hands.
  • Administered medication according to doctor's instructions when necessary.
  • Organized leisure activities to foster creative expression and social interaction.
  • Maintained cleanliness of clients' environments through regular housekeeping tasks.
  • Developed individualized care plans based on unique client needs and abilities.

Homemaker

None
04.2007 - Current
  • Developed and implemented individualized care plans to meet children's specific needs.
  • Administered medications while monitoring children's reactions for contraindications.
  • Promoted oral and personal hygiene by assisting children with bathing and teeth brushing.
  • Completed household tasks including laundry, light housekeeping, and grocery shopping.
  • Managed family schedule and organized events efficiently.
  • Addressed household needs through meal preparation, transportation, and maintenance duties.
  • Handled incoming mail, bills, and invoices, ensuring timely actions were taken.
  • Executed day-to-day duties accurately to maintain a well-functioning household.

Amazon Seasonal Associate

Amazon
Ashland, VA
10.2022 - 06.2023
  • Scanned packages to ensure accurate inventory tracking.
  • Sorted packages for efficient distribution and processing.
  • Wrapped tall pallets for secure transport and storage.
  • Utilized pallet jack to efficiently move two pallets at once to dock doors.
  • Prepared work areas for incoming shift to enhance workflow.
  • Laid pallets on the floor to organize storage space.

Private Duty Home Health Care Aide

Public Partnerships
08.2018 - 08.2021
  • Performed laundry, grocery shopping, and light housekeeping duties as directed by clients.
  • Assisted patients with dressing, grooming, and feeding to enhance mobility adaptation.
  • Administered medication following physician directives to ensure patient compliance.
  • Encouraged safe physical activities to boost mood and promote wellness.
  • Monitored patient health status to ensure safety and well-being consistently.
  • Transported clients for medical appointments and errands using personal or public transportation.
  • Documented patient conditions, vital signs, and care records accurately for each visit.
  • Developed individualized care plans based on assessments and family collaboration.

Education

Career Studies Certificate With A Major in Emergency Medical Services - Emergency Medical Technician ( EMT )

J. Sargeant Reynolds Community College
Richmond, VA
05-2025

Richmond, VA -

Varina High School
Richmond, VA
06.1999

Skills

  • Emergency medical response
  • Patient assessment
  • Basic life support
  • Emergency medical response
  • Patient assessment
  • Basic life support

Affiliations

  • First degree black belt with knowledge extending to a third degree black belt. Taught martial arts from kids to adults
  • Softball coach and manager
  • baseball coach and manager
  • assistant travel ball coach
  • Mother of four children
  • care giver to a special needs child/adult

Accomplishments

  • Deans list award in High school
  • Coach of the year
  • First degree black belt

Certification

  • Emergency medical certificate
  • First degree black belt

Timeline

Process Assistant

Amazon
06.2023 - Current

Amazon Seasonal Associate

Amazon
10.2022 - 06.2023

Private Duty Home Health Care Aide

Public Partnerships
08.2018 - 08.2021

Caregiver, Special Needs

None Yet
12.2014 - Current

Homemaker

None
04.2007 - Current

Career Studies Certificate With A Major in Emergency Medical Services - Emergency Medical Technician ( EMT )

J. Sargeant Reynolds Community College

Richmond, VA -

Varina High School