Jennifer leed

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.

• Greeted patients, checked each patient into Ommu to ascertain that they have current recommendations and are current with their physician per the State regulations.
• Increased customer satisfaction by resolving patient's

concerns and providing exceptional service at all times.

• Developed and implemented strategies to increase customer satisfaction and engagement when guiding each patient on their "canna" journey.
• helped maintain the store's inventory, daily shipments, accounting for all inventory sent, and transferred
• Established strong relationships with all areas, facilitating effective communication across departments and teams.

• Managed and motivated employees to be productive and engaged in work, we served customers with a smile making sure to satisfy all their pet food and supply needs.
• Accomplished multiple tasks and deliveries within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons, kept floors sanitary, and made sure there was always a full fresh bowl of water for four-legged friends.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
• Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
• Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
• Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
• Cultivated strong team culture, organizing team-building activities that improved morale and teamwork.