Jennifer Leigh

Recommended products to customers to meet current needs or resolve specific concerns.

• Maintained a clean and sanitary work environment to protect customers and staff from infection.
• Sanitized workstations and salon equipment to reduce chance of infection.
• Maintained updated knowledge of industry products, including current haircut trends.
• Adapted easily to clients'' needs and preferences, providing a variety of different haircut styles.
• Built a loyal clientele base through exceptional customer service and personalized care.
• Educated clients on proper hair care routines and recommended suitable products to maintain their desired look at home between visits.
• Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
• Assisted in inventory management by tracking product usage and placing orders as needed to maintain adequate stock levels.

• Achieved higher levels of client satisfaction by promptly addressing any concerns or complaints related to their orders.
• Provided support during peak periods, ensuring all customer orders were processed accurately and on-time despite increased workload demands.
• Contributed to a positive work environment by collaborating effectively with colleagues across departments.
• Enhanced customer satisfaction by efficiently processing and managing orders in a timely manner.
• Managed complex orders, coordinating with multiple departments to ensure successful delivery and installation.
• Provided exceptional customer service, resolving issues promptly and professionally.
• Reduced order errors through diligent review of product specifications before placing orders.
• Contacted vendors to determine shipping dates and availability for specific items to notify customers.
• Positively engaged with customers to understand needs and responded appropriately to questions.