Hi, I’m
JENNIFER DANIEL
Hiram,GA
Work Preference
Summary
Technology leader with extensive experience in CRM systems, AI automation, and system architecture. Achieved a 35% reduction in manual workflows through data analytics and strategic planning. Known for fostering innovative solutions and enhancing team communication. Dependable Chief Technology Officer with strong data analysis and networking skills. Role player collaborates with executive and IT teams to offer effective technology solutions. Possesses customer service and helpdesk management experience.
Overview
24
years of professional experience
Work History
NEXORIAPowder Springs, Georgia
Founder & Fractional Systems Partner
12.2001 - Current
Job overview
- Operational Strategy: Provide fractional COO leadership for online businesses, aligning brand growth with scalable systems.
- Productivity: Optimized client service workflows, boosting operational productivity by up to 40%.
- Trusted Advisor: Implement full-stack sales pages, branding, and automations while coaching clients on recruitment and price points.
- Established strategic vision for innovative home assistance services.
- Developed partnerships with local organizations to enhance service offerings.
- Led team in creating user-friendly technology solutions for clients.
- Oversaw daily operations to ensure quality and efficiency in service delivery.
- Managed budgeting and resource allocation for various projects and initiatives.
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
- Developed and implemented a comprehensive business plan to launch the company.
- Managed day-to-day activities across multiple departments within the organization.
- Organized events such as webinars, conferences, trade shows or other promotional activities.
- Provided leadership support during times of organizational change or uncertainty.
- Established policies and procedures for efficient workflow management.
- Implemented process changes aimed at increasing efficiency while reducing costs.
- Evaluated new technologies for potential application in the organization's processes.
- Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
AUTOPILOT CRM
Chief Technology Officer & Systems Architect
06.2025 - Current
Job overview
- The Autopilot Engine: Engineered a proprietary CRM environment utilizing AI to qualify and book leads with zero human intervention.
- CEO Mentality: Transitioning manual business models into fully automated AI ecosystems to eliminate operational friction and human error.
- Led technology strategy and innovation for customer relationship management solutions.
- Managed cross-functional teams to align technology initiatives with business goals.
- Oversaw software development life cycle for product enhancements and new features.
- Evaluated emerging technologies to improve CRM capabilities and user experience.
TILAK LEARNING GROUP
Director of Operations & Social Strategy
01.2025 - Current
Job overview
- Social Architecture: Architected an automated content pipeline that synchronizes messaging and distribution across all social channels.
- Scaling Infrastructure: Developed automated project management ecosystems to support rapid, nationwide educational growth.
HOMECARE OPS
Chief Operations Officer & Chief Marketing Officer
01.2024 - 01.2026
Job overview
- Executive Management: Leading company-wide operations and marketing for a nationwide organization.
- Automation ROI: Reduced manual workflow time by 35% through integrated AI automation and data-tiered marketing funnels.
- Data Strategy: Designed CRM and analytics dashboards to provide 100% visibility into lead attribution.
SERVICES 4 YOU
Marketing & Tech Manager
01.2018 - 01.2025
Job overview
- Systems Engineering: Managed web app development, client lifecycle automations, and ad management for consistent results.
- Efficiency: Improved system efficiency by 25% through advanced cloud and API automation upgrades.
GENESIS DIGITAL (Kartra, WebinarJam, EverWebinar)
Affiliate Marketing Manager
01.2012 - 01.2015
Job overview
- SaaS Operations: Managed global affiliate programs and marketing automation pipelines for flagship SaaS platforms.
- Performance Optimization: Leveraged deep analytics to align affiliate initiatives with broader marketing KPIs.
Education
University of Phoenix
Bachelor of Science from Criminal Justice
University of Phoenix
Bachelor of Business Management
Skills
- Fractional Leadership
- AI automation
- System architecture
- CRM development
- Data analytics
- Automated workflows
- Operations management
- Project management
- Strategic planning
- Scalability planning
- Effective communication
- Team leadership
- Problem solving
- Innovative thinking
- General management and administration
- Information security
- Cybersecurity expertise
- Technology roadmapping
- Cloud-based environments
- Technological analysis
- Strategic project planning
- Business process improvement
- New product introductions
- Product management
- Business administration
- Systems Architecture
- Operational Compliance
- Revenue Operations
- Digital Transformation
- Business development
- Business planning
Websites
Availability
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Available
monday
tuesday
wednesday
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friday
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Languages
English
Native language
Timeline
Chief Technology Officer & Systems Architect
AUTOPILOT CRM
06.2025 - Current
Director of Operations & Social Strategy
TILAK LEARNING GROUP
01.2025 - Current
Chief Operations Officer & Chief Marketing Officer
HOMECARE OPS
01.2024 - 01.2026
Marketing & Tech Manager
SERVICES 4 YOU
01.2018 - 01.2025
Affiliate Marketing Manager
GENESIS DIGITAL (Kartra, WebinarJam, EverWebinar)
01.2012 - 01.2015
Founder & Fractional Systems Partner
NEXORIA
12.2001 - Current
University of Phoenix
Bachelor of Science from Criminal Justice
University of Phoenix
Bachelor of Business Management