Jennifer Lener
Grantsburg,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
SpEd Paraprofessional
Grantsburg School District
Grantsburg, BURNETT
01.2017 - Current
- Supervised classrooms of special education students during lunch and recess periods.
- Maintained accurate records of student attendance, academic progress, behavior incidents.
- Observed individual student performance in order to identify areas of strength or weakness within a subject area or task level.
- Assisted students with disabilities in completing daily activities and assignments.
- Facilitated small group instruction for students who required additional assistance with course material.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
- Communicated affirmatively and promoted positive attitudes with every student.
Patient Care Representative
Empi inc
Saint Paul, MN
01.2007 - 06.2012
- Responded promptly to inquiries from prospects about products or services offered.
- Increased value to clients through product knowledge.
- Increased sales and revenue growth through sales of Durable Medical Equipment.
- Increased profit by 57% through effective salesmanship of mail in order forms. via email, or postal service.
- Oversaw billing processes associated with claims submission for payment from Medicare and Medicaid or private insurance companies .
- Maintained records of patient information, including insurance coverage, billing information, and delivery details.
- Assisted with customer requests and answered questions to improve satisfaction.
- Reviewed claims documents to ensure accuracy before submitting them for processing.
Administrative Assistant
DLI
Hudson, WI
02.2003 - 03.2006
- Performed administrative duties such as filing paperwork and preparing reports on performance metrics including cost savings initiatives.
- Maintained records of deliveries, pickups, and other related information for customer service purposes.
- Monitored driver progress, communicated delays or changes in routes, and updated customers on expected arrival times.
- Managed all outgoing freight by working closely with warehouse personnel to coordinate loading activities.
- Checked paperwork prior to dispatching crew members to maintain accuracy.
- Created schedules and dispatched drivers to various sites in Minnesota, Nebraska, Iowa, North Dakota, South Dakota, and Illinois.
Administrative Assistant
HealthSouth Rehabilitation
Saint Paul, MN
01.2001 - 02.2003
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided advice and guidance to customers regarding health insurance plans, coverage options, and benefits.
- Tracked all premium payments received from customers and updated records accordingly.
- Analyzed various health plans to determine which one best suits the customers' needs and budget.
Education
High School Diploma -
Blaine Senior High
Blaine, MN06-2002
Skills
- Communication Techniques
- Progress Monitoring
- Eligibility Determination
- Medical Billing
- HIPAA Compliance
- Medical Terminology Knowledge
- Medical Insurance
Accomplishments
HealthSouthSped
- Earned the Presidential award for Top Sales in 2007 from Empi inc
- Helped a team design a mail in order form to place their monthly dme supplies.
References
References available upon request.
Timeline
SpEd Paraprofessional
Grantsburg School District
01.2017 - Current
Patient Care Representative
Empi inc
01.2007 - 06.2012
Administrative Assistant
DLI
02.2003 - 03.2006
Administrative Assistant
HealthSouth Rehabilitation
01.2001 - 02.2003
High School Diploma -
Blaine Senior High
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