Jennifer Lepper
Homosassa,FL
Summary
I got started as a kennel assistant upon graduating high school in 1989 and decided to pursued degree in Veterinary Technology in 1994; while raising 2 small children and working part time in both private and emergency practices. My aunt inspired me to become a veterinary technician as she once was herself. I have been involved in veterinary medicine for 33 years with primary involvement in small animal practice but have enjoyed working with reptiles, some exotics, and wildlife. I am a very detail oriented person & am a firm believer in "work smarter, not harder". I cannot imagine my life without being involved in veterinary medicine; this is my passion. References and letter of recommendation available upon request.
Overview
33
33
years of professional experience
Work History
Veterinary Technician
Midway Animal Hospital
08.2021 - Current
- Compassionate, quality care of patients in all stages of life
- Fear free restraint techniques
- Radiology & CT
- Laboratory (ie: Idexx equipment proficiency, microscopy, cytology etc)
- Triage
- Client education, communication
- Avimark veterinary software
- Pharmacy & Pharmacology
- Restrained animals to protect veterinarians from potential harm.
- Administered medications to animals in treatment and documented changes in condition.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected patient biopsies and blood samples for laboratory analysis.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Maintained detailed records of animal health care and diagnostic treatments.
- Obtained patient history from owners and performed physical examinations.
Veterinary Technician
Wasatch Hollow Animal Hospital
06.2020 - 07.2021
- All technical aspects of veterinary medicine
- Surgical assistant
- Dental prophylaxis
- AAHA accredited practice
- Laboratory
- Radiology
- Client experience/education
- Small animal
- Cornerstone veterinary software
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Performed dental cleanings using ultrasonic scaler.
- Administered vaccinations to variety of animal species.
- Educated clients on nutrition, preventive health and other animal care.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Prepared, sterilized and maintained medical instruments and equipment.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Assisted veterinarians with radiographs and ultrasounds.
- Collected and prepared specimens for laboratory testing.
- Performed fecal examinations, urinalysis and bloodwork.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Restrained animals to protect veterinarians from potential harm.
Veterinary Tech, • Lead Client Service Coordinator
Banfield Pet Hospital
11.2010 - 06.2020
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected patient biopsies and blood samples for laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Created customer support strategies to increase customer retention.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
Education
Associate of Science - Veterinary Technology
St. Petersburg College
Pinellas Park, FL05.2004
Skills
- Computer Skills
- Anatomy Knowledge
- Hospital Experience
- Laboratory Procedures
- Pet Care
- Medical Terminology
- Vital Signs
- Microscopy
- Phlebotomy
- Experience Administering Injections
- Phone Etiquette
- Patient Care
- Nursing
- Nutrition
- Client Needs Assessment
- Accurate Recordkeeping
- Detail Oriented
- Ability to Multitask
- Efficiency
Timeline
Veterinary Technician
Midway Animal Hospital
08.2021 - Current
Veterinary Technician
Wasatch Hollow Animal Hospital
06.2020 - 07.2021
Veterinary Tech, • Lead Client Service Coordinator
Banfield Pet Hospital
11.2010 - 06.2020
Associate of Science - Veterinary Technology
St. Petersburg College
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