Jennifer Lesko
Grand Junction,CO
Summary
Productive and personable Administrative Support professional offering 2 years of experience in clerical roles. Well-versed in maintaining accuracy, proficient in Microsoft Office Suite, and efficiency in all office operations. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment,good multitasking abilities, and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
10
10
years of professional experience
7
7
Certification
Work History
Administrative Support Assistant
Department of Military & Veterans Affairs
Grand Junction, CO
09.2020 - Current
- Organize and maintain filing systems, both electronic and paper-based.
- Developed and implemented administrative procedures to streamline operations.
- Prepared correspondence, reports and presentations utilizing MS Office Suite applications.
- Coordinate, manage events and outreach programs.
- Purchasing responsibilities
- Manage and training of the Colorado Military Honor Guard Stipend Program.
- Answer phones, schedule appointments, assisting families with at need or pre need, schedule interments, coordinating with funeral directors and families with interment services.
- Greeted visitors in a professional manner; provided assistance as needed.
- Utilized problem-solving skills to resolve customer inquiries efficiently.
- Researched vendor information in order to secure best prices on products.
- Oversaw company database and verified accurate updates and proper file management.
- Heavy equipment operator; skid steer, mini ex, front dumper etc.
- Cemetery operations with handling urns and caskets.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Monitored operations and reviewed records and metrics to understand company performance.
- Implemented strategies to take advantage of new opportunities.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Analyzed key performance indicators to identify effective strategies.
- Audited company's legal documents to verify compliant policies and procedures.
- Assisted in the development of new administrative systems, procedures and policies.
- Developed innovative strategies to establish best practices, promoting profitability.
- Maintained positive working relationship with fellow staff and management.
Landscape and Ground Maintenance Lead
A-MAES-ING LANDSCAPE AND GROUNDS
Grand Junction, CO
06.2015 - 09.2020
- Financial responsibilities of credit card with purchasing equipment/gas and upkeep on maintenance
- Heavy equipment operator.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
- Managed a team of grounds crew members to complete daily tasks on time and within budget.
- Maintained records of all equipment used for lawn care, landscaping, and snow removal activities.
- Developed strategies for efficient use of resources such as manpower, materials, and time.
- Conducted regular inspections of grounds crew operations to ensure safety standards were met.
- Monitored weather conditions to plan for appropriate operations and scheduling.
- Created detailed reports outlining progress on projects as well as areas needing improvement.
- Implemented cost-saving measures while still achieving desired results.
- Organized weekly meetings with grounds crew members to discuss upcoming projects or events.
- Responded quickly to customer inquiries regarding lawn care services or any other related issues they may have had.
- Researched new methods of turf management and landscape design techniques in order to stay up-to-date with industry trends.
- Assigned tasks based on individual skill sets in order to maximize productivity levels among team members.
- Utilized knowledge of irrigation systems in order to coordinate water usage during dry spells.
- Investigated complaints from customers concerning poor service or damage caused by grounds crew personnel.
- Ordered supplies necessary for completing various jobs efficiently without compromising quality standards.
- Inspected completed projects prior to client's acceptance in order ensure satisfaction with final product.
- Trained and instructed new crew members to teach proper use of landscape equipment, maintenance practices and safety procedures.
Education
Highschool diploma -
05.2015
- GED
- GPA: 3.6
Skills
- Event Planning & events coordination
- Customer Friendly
- Business Strategies
- Recordkeeping And File Management
- Workflow Optimization
- Ms Office Knowledge
- Staff Hiring
- Community Outreach
- Purchase Orders Organization
- Customer Service
- Strong Problem Solver
- Creative Problem-Solving
- Decision-Making Ability
- Contract Processing
- Invoice Preparation
- Meticulous Attention To Detail
Certification
- National Cemetery Administration training Certification
- Statewide Customer Service Certification
- First Aid/ CPR Certification
- Project Management Certification
- OSHA 10 Certification
- Master Gardner Certification
- Pesticide Certification
- Personal Identity Verification Card License
- 10 Soft Skills Certifications
Affiliations
- Soccer coach
- Gardener
- Painter
- Outdoor activities; camping, running, mountain biking, fishing
Accomplishments
- Site manager award for Saluting Branches years 2022 & 2023
- DMVA Mission award 2024
References
References available upon request.
Timeline
Administrative Support Assistant - Department of Military & Veterans Affairs
09.2020 - Current
Landscape and Ground Maintenance Lead - A-MAES-ING LANDSCAPE AND GROUNDS
06.2015 - 09.2020
Fruita Monument Highschool - Highschool diploma,
- National Cemetery Administration training Certification
- Statewide Customer Service Certification
- First Aid/ CPR Certification
- Project Management Certification
- OSHA 10 Certification
- Master Gardner Certification
- Pesticide Certification
- Personal Identity Verification Card License
- 10 Soft Skills Certifications
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