Jennifer Lewis
San Pedro,CA
Summary
Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Animal Care Specialists
Point Vicente Veterinary Hospital
06.2006 - Current
- Administer pet medication
- Support animal in home training needs
- Create and maintain animal walk and bathroom schedule.
- Enhanced animal well-being by conducting regular health assessments and administering appropriate medical treatments.
- Developed and maintained detailed records of medical histories, dietary needs, and behavioral observations for accurate tracking of animal care.
- Trained new staff members on proper handling techniques and safety protocols, reducing instances of injury to both staff and animals.
- Managed daily feeding schedules, adjusting diet plans as needed based on individual nutritional requirements and health concerns.
- Maintained clean habitats by following strict sanitation protocols, minimizing the spread of disease among animal populations.
- Washed, trimmed and brushed animals to maintain good grooming standards.
Hospital Office Manager
Point Vicente Animal Hospital
06.2006 - 03.2018
- Provide information and assistance to clients, customers, and pets
- Coordinate with team to answer inquiries for the general public
- Refer calls and concerns to appropriate personnel
- Meet, greet, and direct visitors
- Schedule appointments for grooming needs
- Maintain office files and records for compliance needs
- Facilitate disinfectant protocol for business and animal quarters
- Develop animal care grooming plan for caregivers of animals.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Created, maintained and updated filing systems for paper and electronic documents.
- Enhanced animal welfare by implementing and overseeing comprehensive care plans for various species.
- Improved staff training programs, resulting in increased team efficiency and better overall animal care.
- Collaborated with veterinarians to provide timely medical attention for animals, ensuring optimal health outcomes.
- Assisted in the successful rehabilitation of injured or abused animals through close collaboration with veterinary professionals.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Behavior Healthcare Manger
SRO Housing Corporation
08.2021 - 01.2022
- Assessing elderly patients with physical, mental, wellness needs, preferences and abilities using these to develop tailored care plans
- Working with clients, family and friend support networks and health care professionals to put care plans in place
- Listening to clients' concerns and providing counseling or intervention as required
- Recording clients' progress including charting referrals, home visits and other notable interactions
- Evaluating clients' progress periodically and making adjustments as needed to improve outcomes.
- Streamlined administrative tasks for increased efficiency in daily operations.
- Improved patient satisfaction by implementing efficient healthcare management processes and procedures.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Special Education Teacher
The Education Team
11.2022 - 01.2023
- Ensure positive learning environment
- Maintained order in the classroom
- Provide support and guidance to students
- Followed lessons plan when provided.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Promoted memory, cognition and language development with hands-on activities and individualized instruction.
Independent Adolescent Care Provided
Self Employed Services
08.2009 - 12.2020
- Enhanced adolescent development by implementing evidence-based counseling techniques and interventions.
- Improved communication skills among adolescents through group therapy sessions and role-playing activities.
- Supported adolescents in developing coping strategies for managing stress, anxiety, and emotional challenges.
- Collaborated with multidisciplinary teams to create comprehensive care plans tailored to individual needs of each client.
- Provided crisis intervention services to address immediate concerns and prevent escalation of high-risk behaviors.
Education
Bachelor of Sociology - Social Work
Cal State Dominguez Hills
Carson, CA06.2020
Associate of Arts in Sociology - Social Work
Cerritos College
Cerritos, CA06.2018
Associate of Arts - General Studies
Los Angeles Harbor College
Los Angeles, CA06.2017
Skills
- Conversational in Spanish
- Client Communication
- Animal Nutrition
- Public Education
- Compassion and Empathy
- Behavior Analysis
- Animal Enrichment
- Animal Socialization
- Vaccination protocols
- Veterinary Knowledge
- Nutritious Feeding
- Exercising and playing
- Medication Administration
- Infection Control
- SOP compliance
- Pet handling
- Basic maintenance
- Progress Documentation
- Facilities Maintenance
- Customer Service
- Work Planning
- Problem-solving aptitude
- Time management abilities
- Analytical Thinking
- Attention to Detail
- Problem Identification
- Adaptability and Flexibility
- Continuous Improvement
- Honest and Dependable
- Reliability
- Problem-Solving
- Animal Grooming
- Information Collection and Recording
- Interpersonal Communication
- Work Prioritization
- Microsoft Office
- Effective Communication
- Appointment Scheduling
- Written Communication
- Multitasking Abilities
- Task Prioritization
- Analytical Skills
- Medication Documentation
- Multitasking
- Organizational Skills
- Customer Communication
- Teamwork and Collaboration
- Problem-solving abilities
- Critical Thinking
- Treatment Planning
- Physical Condition Monitoring
- Inventory Management
- Time Management
Timeline
Special Education Teacher
The Education Team
11.2022 - 01.2023
Behavior Healthcare Manger
SRO Housing Corporation
08.2021 - 01.2022
Independent Adolescent Care Provided
Self Employed Services
08.2009 - 12.2020
Animal Care Specialists
Point Vicente Veterinary Hospital
06.2006 - Current
Hospital Office Manager
Point Vicente Animal Hospital
06.2006 - 03.2018
Bachelor of Sociology - Social Work
Cal State Dominguez Hills
Associate of Arts in Sociology - Social Work
Cerritos College
Associate of Arts - General Studies
Los Angeles Harbor College
Similar Profiles
Annabel TymAnnabel Tym
Veterinarian at Green Point Veterinary HospitalVeterinarian at Green Point Veterinary Hospital
Taylor RhoadTaylor Rhoad
Veterinary Technician at Copper Point Veterinary HospitalVeterinary Technician at Copper Point Veterinary Hospital
Sepedeh Ariana NaghibiSepedeh Ariana Naghibi
RSP- Special Education Assistant at Point Vicente ElementaryRSP- Special Education Assistant at Point Vicente Elementary